Relief Front Line Worker

3 weeks ago

Toronto, Canada The Salvation Army Full time

Florence Booth House supports women 16+ who are experience homelessness. I n addition to providing the basics of life, Florence Booth House offers a range of programs and services including links to community resources which are key to helping women get back on their feet again. Throughout their stay, Florence Booth House provides compassionate care and unconditional support using a holistic approach that encourages each woman to maximize her individual potential in all areas of life - body, mind and spirit.

As a Frontline Worker your role will be to support the women in our shelter.

**KEY RESPONSIBILITIES**:

- Handles intake interviews, orientation and evaluation of residents’ understanding of house rules, ensures ongoing enforcement of policies, which may include client discipline
- Monitors residents’ daily activities and is available for their personal, practical and morale support
- Accurately records day-to-day happenings; maintains logbooks
- Answers telephone queries regarding availability of accommodation
- Performs regular internal and external security checks
- Performs some domestic duties (i.e. simple meal prep, light cleaning)
- Performs other assigned duties required to ensure a safe and secure environment

**QUALIFICATIONS AND EDUCATION REQUIREMENTS**:

- Social Services Worker or Community Worker diploma/certificate or equivalent with some experience in frontline work in a social service setting
- Current certification in First Aid/CPR
- Crisis intervention training an asset
- Alternative combinations of education and experience may be considered.

**EXPERIENCE AND KNOWLEDGE**:

- Knowledge of community resources

**SKILLS AND CAPABILITIES**:

- Able to work 12 hour rotating shifts including overnights and weekends
- Comfortable working with women from diverse backgrounds
- Good computer skills including data entry into our intake program
- Good written and oral communication skills in English and a second language considered an asset
- Ability to work as a member of a team during shifts and physically able to perform walkabouts of site
- Good concentration skills as job requires continuous monitoring of environment, monitoring security cameras and attentiveness when interacting with residents and recording information
- Willing to accept the Code of Conduct required for those working at Florence Booth House
- Participate in our online Armatus Abuse Training and Health and Safety training required upon hiring, as well as updated annually
- Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check with vulnerable sector screening
- Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities

**HOURS**:12 hours shift

**The Salvation Army offers accommodation for applicants with disabilities in its recruitment process. If you are contacted to participate in an interview or screening process, please advise us if you require accommodation.**

Published

February 1, 2024

Location

Toronto, ON

Job Type

Casual

Ministry Unit/Dept:
Florence Booth House

Salary Range:
As per CA

Address:
66 Norfinch Drive

Posting Expires:
February 15, 2024

Applications Accepted By:

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