Relief Program Worker

3 weeks ago

Toronto, Canada YWCA Toronto Full time

_YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing._
- We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality._
Internal and External Job Posting
**Relief Program Worker (2 Positions Available)**

**Choices For Living**

**JOB ID: CHL822**

**Employment Type**:Relief

**Work Hours**:Varied as needed

**Salary**:$28.48 per hour

**Location**:Toronto, Ontario

**Application Deadline**:Monday, January 30, 2023

**JOIN OUR TEAM**

The Relief Program Worker is responsible for providing a program of high quality to women with mental health service needs through direct service and administrative responsibilities in accordance with the Mission and policies of YWCA Toronto and reports to the Manager of 1stStop Woodlawn Shelter.

**ABOUT YWCA TORONTO - CHOICES FOR LIVING**

The YWCA Toronto Choices for Living program offers support, life skills discussions and referral information for women and gender diverse people coping with mental health challenges who want to make changes in their lives. Women and gender diverse people in the groups describe themselves as dealing with depression, anxiety, low self-esteem, and a wide variety of other mental health issues. We help them broaden their choices and develop better coping skills. This is done through a feminist approach, which focuses on strengths, competencies and empowerment.

**KEY RESPONSIBILITIES**
- Works with participants to help them maximize and strengthen their resources to heal and resolve mental health issues within a feminist, anti-oppression, trauma framework;
- Designs and implements a program appropriate to the needs of participants which include elements of peer-based support and other capacity and community-building elements, such as expressive arts and body-based awareness practices;
- provides group and some limited individual supportive counselling including crisis counselling;
- Advocates on systemic issues related to mental health, especially those affecting women;
- Conducts intake/assessment interviews with prospective participants, assessing both the fit of the participant’s service needs with the program services available and other client service needs that fall outside the program’s mandate or resources;
- Fosters community connections for referral, support, and advocacy for clients;
- Stays abreast of community resources for client referrals and performs outreach to prospective referral sources;
- Liaises with childcare as necessary at each group session and brings any H.R./support issues to the attention of the manager;
- Ensures that the Health and Safety Guidelines are followed in accordance with the policies and procedures of YWCA Toronto;
- Completes program statistics, documentation and prepares reports as required and other duties as required.

**QUALIFICATIONS**
- In-depth knowledge in a specialized discipline normally acquired through completion of a clinically supervised undergraduate degree (e.g. Social Work, Psychology, Counselling) **(Cases for Equivalency will be considered);**:

- 3-5 years’ experience in counselling and group work with women who have or are experiencing mental health issues;
- Experience delivering services with an arts-based or body-based awareness approach;
- experience incorporating a peer-support or community development element in service delivery;
- Ability to develop self-reflective practice regarding the client/worker relationship;
- Good understanding of the dynamics of trauma and oppression in relation to women’s mental health;
- Excellent interpersonal, conflict resolution, verbal and written communication skills;
- Knowledge of mental health system(s);
- Commitment to ongoing learning in the field and staying abreast of trends/developments in women’s mental health issues;
- Able to deliver culturally competent service in a multicultural environment;
- Knowledge of, and experience working with one or more of the large subpopulations living in the neighbourhood where program is delivered;
- Able to intervene successfully with women in crisis;
- Life Skills Certificate and a certificate in trauma counselling are an asset;
- Knowledge of a second language and/or culture would be an asset.

**NOTE**: - Incumbents must be flexible with time schedule. Vacation time should be limited to when groups are not in session. A valid driver’s licence and access to a vehicle an asset

**Vaccination Policy**: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees are required to be fully vaccinated with a COVID-19 vaccination series by October 30, 2021. As a condition of hire, new staff will be required to submit proof of vaccination prior to their first day of work. The YWCA will consider written requests for accommodation under the Human Rights Code on

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