Receptionist

7 months ago

North York, Canada Humber Meadows LTC - Toronto, ON Full time

High level details:

- Part-time permanent employment.
- 15 hours per week
- Supportive work culture.
- On-site parking available.

Come join us at our new Home

Humber Meadows Long-Term Care Home is looking for a Receptionist to join our front office.

The Receptionist reports to the Business Manager, and is responsible for delivering clerical and administrative support to ensure that office and reception services are provided in a positive and professional manner, representative of Humber Meadows.

The Receptionist will respond to all incoming calls, greet and direct all visitors while following security protocols for recording guests, supplies, and other visitors. The Receptionist will also perform clerical work including typing, filing, delivering messages, sorting mail, photocopying, faxing, etc.

Here is an extended list of your responsibilities as a Recreation Aide:
**CLERICAL DUTIES**
- To answer and redirect incoming calls as appropriate and take clear, concise messages when required;
- To greet all visitors in a hospitable manner and directing them to the relevant person or department;
- Receives postal and courier deliveries, sorts and distributes items received, ensures outgoing mail is available for pick-up and is responsible for internal mail items;
- Ensures a clean, safe, and well organized reception area;
- Ensures a clean and welcoming reception area, enhancing the sense of arrival and homelike environment of HMLTC;
- Supports leadership team in clerical duties as requested;
- Ensures support of Residents Council with clerical duties and copies of minutes and documents as requested by council executive;
- Other duties as assigned.

**CUSTOMER SERVICE**
- To provide exceptional service at all times to employees, residents, families, stakeholders and the general public;
- Ensures continued promotion and adherence to the organization's values and philosophy relating particularly to ethics, morality, and integrity;
- Ensures positive professional relationships are built and maintained with all stakeholders, residents and team members who enter HMLTC;
- Constant positive interactions during phone conversations, maintaining professionalism and a calm, helpful attitude;
**REQUIRED SKILLS**
- Strong organizational skills, attention to detail, and ability to work independently with mínimal supervision.
- Highly developed interpersonal skills and demonstrated ability to work effectively as part of a team.
- Demonstrated excellence in effectively organizing and prioritizing work assignments in a fast-paced environment

**PREFERRED SKILLS**
- Experience with seniors and/or healthcare setting

We believe in and support our diverse workforce, understanding fostering an inclusive work environment is a key part of successful growth. We welcome people of diverse backgrounds, experiences and perspectives. We are an equal-opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.

**Job Types**: Part-time, Permanent

Expected hours: 15 per week

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- North York, ON M3N 0A6: reliably commute or plan to relocate before starting work (required)

Application question(s):

- In the event that I am considered for employment, I agree to authorize and pay for a third party completion of a Vulnerable Sector Scan prior to my employment.
- HMLTC requires that all members, including employees, students, volunteers and other members performing services at the organization to have (at minimum) three doses of the COVID-19 vaccine. In accordance with the Ontario Human Rights Code (“the Code”), HMLTC acknowledges its duty to make reasonable accommodations for employees who are unable to receive a vaccine(s) owing to a disability or other protected grounds, up to the point of undue hardship. Employees who are unable to receive vaccinations or testing due to a medical condition or for any other relevant protected grounds must complete and submit a medical exemption form.

Are you able to provide proof of your COVID-19 vaccination status? This includes COVID-19 vaccination and 2 boosters.
- Have you ever been convicted of a criminal offence for which a pardon has not been granted?

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Reception: 1 year (preferred)

Work Location: In person

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