IT Administrator

**Hardware and Software**
- Partner with all departments to understand their technology needs
- Select hardware according to Northgate IT guidelines
- Work with to create an evergreening
- Work with departments to source software that will meet their needs; prepare proposals for the CFO showing costs and benefits

**Set IT Policies and Monitor Compliance**
- Set standard operating IT policies

**Control of IT Spending**
- Develop capital & operating expense budgets

**Maintenance and Technical IT Services**
- Serving as technical escalation point for IT
- Leading and managing the day-to-day performance for IT
- Optimize hardware while following IT policies
- Liaising with Managed Service Provider
- Ensure that Northgate complies with software license requirements
- Managing upgrades to software and hardware
- Ensuring disaster recovery plans are sufficient and tested

**Other technology needs**
- install and maintain security cameras
- ensure landline phones, licenses and operation are effective
- support cell phone mobility hardware needs
- other responsibilities as required

**Behavioral Competencies**:

- Strong technical skills.
- Professional, positive and friendly demeanor.
- Strong sense of customer service.
- Strong communication skills.
- Ability to work well under pressure.
- Patience to address many different skill-levels of employees.
- Attention to detail.
- Project management skills.
- A desire to keep learning.
- Management and leadership skills.
- Does not shy away from accountability.
- Ability to identify root causes of problems.
- Highly adaptable to changing priorities.
- Never give up attitude.

**Qualifications & Experience**:

- IT training from an accredited information technology program
- 4 to 7 years of related and progressive IT experience
- Technology experience with (but not limited to): Microsoft Dynamics products, Office 365, Microsoft Teams, Moducore, and remote work technologies.
- Experience leading cyber security prevention and planning; back-up strategies & methodologies; managing data administration issues
- Experience managing data and network security
- Well versed in industry standard best practices for service support and delivery processes.
- Fundamentals of Windows operating systems
- Software and hardware installation, configuration, upgrading, diagnosing, troubleshooting and repair

**Skills**:

- Basic Networking skills
- Basic understanding of network topologies, cabling as well as the physical setup and layout of a network
- Operational and capital budget preparation and expenditure management
- Experience in telecommunications: assessing needs and managing appropriate technologies
- Excellent problem-solving and interpersonal skills
- Strong written and verbal communication skills

**Salary**: $58,000.00-$62,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Acheson, AB T7X 6H2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- system administration: 4 years (preferred)

Work Location: In person

Application deadline: 2023-05-13
Expected start date: 2023-05-15