Coordinator of Restore Operations

3 months ago

Hamilton, Canada LadderHR Full time

**Coordinator of ReStore Operations (Assistant Manager)**

**Habitat for Humanity Hamilton **is excited to share that they will be opening a new ReStore location in Hamilton and are looking to grow their team If you are a hands-on, people leader, passionate about helping others, we’d love to meet you

The Coordinator of ReStore Operations will be involved in the new store construction, including demolition and set-up. Once the store is opened the Coordinator is responsible for the day-to-day operations of the ReStore including back-office support and providing leadership to staff and volunteers. Primary responsibilities include providing donors support over the phone, booking appointments, contributing to the safety of the ReStore, producing tax receipts, managing online sales, and contributing to the planning of volunteer scheduling and engagement.

Additional responsibilities include merchandising products, customer and donor support, and leading volunteers as required. All Habitat Hamilton employees are ambassadors of the Habitat brand, and advocates of our mission, vision, and values.

This role is a full-time position that requires Saturday availability and reports directly to the Director of ReStore Operations. In addition to a competitive salary, Habitat for Humanity offers:

- Free, comprehensive health benefits after a successful probation
- 3 weeks of vacation
- Flexible personal or sick days

A successful criminal background check is required for this position.

**Responsibilities**:

- Lead all day-to-day activities for the Office, Cash, Floor and Warehouse departments.
- Provide leadership to the team regarding effective operation of the sales floor, warehouse, and cash desk
- Communicate with customers regarding online sales through Kijiji, Facebook and Shopify, as well as fulfilling orders
- Provide orientation to new volunteers and supporting volunteer engagement
- Attend, participate, and lead team meetings as required
- Opening and closing of cash, including maintaining store float and reconciling end of day reports
- Assist customers through the in-store checkout process including ringing up purchases, accepting payment and making change
- Assist with the loading and unloading of merchandise
- Merchandise product and contribute to the cleanliness of ReStore
- Facilitate walk-in donations from public including assessments and recording donations
- Assist Habitat Hamilton Truck Driver when needed
- Participate as an active member of the Safety Committee
- Other duties as assigned

**Physical Requirements**:

- Must be able to frequently lift and carry products weighing less than 5 lbs.
- Will occasionally need to lift and carry products weighing up to 50 lbs.
- Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 - 10 lbs. of force.
- Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to: handle &/or inspect merchandise

validate work processes
train/coach/counsel the team
assist customers

**Qualifications**:

- At least 3 years’ experience leading a team in a busy retail setting
- Previous experience at a donated goods store would be considered an asset
- G class Ontario driver’s license
- Successfully passes a criminal background check
- Post-secondary diploma preferred
- Reliable, self-starter with desire to learn
- Strong communication skills, both written and verbal

**Salary**: From $50,000.00 per year

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Weekend availability

**Experience**:

- Retail management (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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