Personal Banking Associate

2 months ago

Dartmouth, Canada TD Bank Full time

410822BR

Retail Banking - Customer Service

Dartmouth, NS

June 1, 2023

Company Overview

Department Overview

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

**Job Description**:
Can you establish, build, and maintain impactful relationships with our customers? Do you love working with customers and helping them with their financial needs? We are seeking a **Personal Banking Associate **for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including new accounts, investment advice and banking solutions. Do you think you have what it takes?

In this role, a typical day may look like:

- Engage customers in day to day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions
- Understand customer needs and guide customers to the right contact person for appropriate solutions while exercising good judgement in confidential matters
- Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking
- Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
- Recommend improvements to work practices, branch operations and processes to enhance customer experience and achieve operational excellence
- Participate in the timely and accurate completion of business processes and procedures
- Ensure prepared documentation is accurate, reflects business intentions, and is consistent with relevant regulations and TD’s Code of Conduct and Ethics
- Help build a positive and equitable work environment by promoting team effectiveness, participating in personal performance development and sharing industry knowledge to achieve common objectives

**Requirements**:

- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Proficiency in using MS Office (Word, Excel and Outlook), branch software and internet
- Knowledge of banking solutions and processes to advise customers
- A self-starter who works independently in a dynamic work environment through strong administration, organizational, planning and time management skills
- A dynamic, diligent, and effective influencer with can-do attitude to exercise initiative and handle several tasks and changing priorities
- A strong communicator with established customer experience skills who can effectively connect, both verbally and in writing, with customers and related teams in a courteous, and effective manner

Hours

37.5

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

  • Personal Banking Associate

    3 weeks ago

    Dartmouth, Canada TD Bank Full time

    **Personal Banking Associate**: - 417860BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 90 Gale Terrace **Employment Type** - Regular **City** - Dartmouth **Time Type** - Full Time **Province/State** - Nova Scotia **Hours** - 37.5 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Personal Banking Associate

    2 months ago

    Dartmouth, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Personal Banking Associate

    4 weeks ago

    Dartmouth, Canada TD Bank Full time

    417860BR Retail Banking - Customer Service Dartmouth, NS August 25, 2023 Hours 37.5 Workplace Model Onsite Pay Details Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our...

  • Personal Banking Associate

    1 week ago

    Dartmouth, Canada TD Bank Full time

    TD DescriptionStay current and competitive. Carve out a career for yourself. Grow with us.Department OverviewAt TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Personal Banking Associate

    3 weeks ago

    Dartmouth, Canada BMO Financial Group Full time

    21 Mic Mac Mall Blvd, #140A Dartmouth Nova Scotia,B3A 4T4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...

  • Personal Banking Associate

    4 weeks ago

    Dartmouth, Canada BMO Financial Group Full time

    254 Baker Drive Dartmouth Nova Scotia,B2W 6L4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Experience Associate

    1 week ago

    Dartmouth, Canada Scotiabank Full time

    Requisition ID: 180097Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.About the role:As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.Our...

  • Customer Experience Associate

    4 weeks ago

    Dartmouth, Canada Scotiabank Full time

    Requisition ID: 173784 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial...

  • Personal Banker

    2 weeks ago

    Dartmouth, Canada BMO Financial Group Full time

    1086 Cole Harbour Rd Dartmouth Nova Scotia,B2V 1E7 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Associate Financial Advisor

    3 weeks ago

    Dartmouth, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Associate Financial Advisor

    3 weeks ago

    Dartmouth, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Associate Financial Advisor

    4 days ago

    Dartmouth, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Associate Financial Advisor

    2 weeks ago

    Dartmouth, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Associate Financial Advisor

    2 weeks ago

    Dartmouth, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Accounts Payable Associate

    4 weeks ago

    Dartmouth, Canada Hercules SLR Inc. Full time

    We are looking for an **Accounts Payable Associate** to join our collaborative finance department here in **Dartmouth, NS**. The Accounts Payable Associate is accountable for accurate and timely recording of vendor invoices and corporate expenses, while creating and maintaining positive vendor relationships. We offer a comprehensive compensation and...

  • Customer Experience Associate

    3 weeks ago

    Dartmouth, Canada TD Bank Full time

    **Customer Experience Associate**: - 415935BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 590 Portland Street **Employment Type** - Regular **City** - Dartmouth **Time Type** - Part Time **Province/State** - Nova Scotia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department Overview** At TD...

  • Personal Banker Trainee

    4 weeks ago

    Dartmouth, Canada TD Bank Full time

    399355BR Retail Banking - Financial Services Dartmouth, NS February 10, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Accounts Payable Associate

    1 week ago

    Dartmouth, Canada Hercules SLR Inc. Full time

    We are looking for an Accounts Payable Associate to join our collaborative finance department here in Dartmouth, NS. The Accounts Payable Associate is accountable for accurate and timely recording of vendor invoices and corporate expenses, while creating and maintaining positive vendor relationships.We offer a comprehensive compensation and benefits package...

  • Relationship Manager, Commercial Banking Independent

    2 weeks ago

    Dartmouth, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Animal Care Expert

    4 weeks ago

    Dartmouth, Canada Cole Harbour Pet Valu - 1415 Full time

    Location: Cole Harbour, NS **Job Description**: The Pet Valu family of stores includes Pet Valu, Paulmac's Pet Food, Bosley's, Tisol and Total Pet and together we are one of the largest retail operations in North America dedicated to providing families with food and supplies for dogs, cats, companion birds, wild birds, fish, reptiles and small animals. All...