Bilingual Collections Agent

4 months ago

Ottawa, Canada OCM Auto Financing Full time

The Collections Agent will perform to the following duties and undertake the following responsibilities in a professional manner:

- Maintain the filing system with both electronic and paper copy documents.
- Prepare loan documents.
- Monitor accounts to identify outstanding debts.
- Conduct collection calls on past-due payments.
- Update account status records and collection efforts.
- Report on collection activity and accounts receivable status.
- Keep track and follow up on borrower insurance policies.
- Provide other secretarial and administrative support to management and other staff.
- Collaborate and engage with other members of the team.
- Additional administrative duties as assigned.
- Two-five years of relevant work experience in a collections position.
- Experience with Autopal is considered an asset.
- Good verbal & written communication skills.
- Good analytical and problem-solving skills.
- Ability to be data driven when it comes to decision-making.
- Ability to work independently and collaborate with a team.
- Bilingual in English/French is essential.

**Compensation Perks & Opportunities**:

- Medical and dental benefits after 90 days of employment.
- Full-time, Permanent (37.50 hours/week).
- Flexible working arrangements, working from home.
- Work together with an inclusive and dedicated team.
- Offers complimentary corporate lunches and social events.

If you are interested to apply, please submit your resume to Human Resources.
- OCM Auto Financing is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other characteristics protected by law._

**Salary**: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: Hybrid remote in Ottawa, ON

  • Bilingual Collections Agent

    3 months ago

    Ottawa, Canada JobCart Inc Full time

    **Position**: Collection agent **Service**:Credit and collection **Summary** The collection agent is responsible for following up with clients with outstanding balances, responding to inquiries, and negotiating payment arrangements. **Your main responsibilities would be**: - Initiate collections calls and negotiate payment agreements with clients, while...

  • Bilingual Collections Agent

    3 months ago

    Ottawa, Canada CMHC Full time

    **Job Requisition ID**: 9710 **Position Status**: Temporary Full Time **Position Type**:Hybrid with mandatory weekly presence **Office Location**:Ottawa (ON) **Travel Requirement**: Travel not required **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: BBB **Salary**: Our salaries generally range from $ 58507.77 to $...

  • Bilingual Collections Agent

    4 months ago

    Ottawa, Canada CMHC Full time

    **Job Requisition ID**: 9999 **Position Status**: Temporary Full Time **Position Type**:Hybrid with mandatory weekly presence **Office Location**:Ottawa (ON) **Travel Requirement**: Travel not required **Language Designation**: Bilingual **Language Skill Levels (Read/Write/Speak)**: BBB **Salary**: Our salaries generally range from $ 58507.77 to $...

  • Collection Agent

    4 months ago

    Ottawa, Canada Hydro Ottawa Full time

    By generating and distributing power, each person at Hydro Ottawa is part of empowering the lives of people in the communities we serve. Our work means all the activities that make up our lives - at home, at work, at play - are there when we need them. That purpose unites us and fuels our work. And if joining us in this essential work energizes you too, we...

  • Bilingual Customer Care Agent

    3 months ago

    Ottawa, Canada Gabriel's Pizza Franchise Corporation Full time

    **Work at Home - Customer Care Agent** We are looking for talented Customer Care Agents working with their own computer, who are enthusiastic about customer service to join our team. We will train you everything you need to know about our operations so that you can provide an excellent customer experience! In this role you will be doing things like: -...

  • Bilingual Claims Agent

    7 days ago

    Ottawa, Canada Randstad Canada Remote Work Freelance Full time

    Are you seeking a role where you can apply your customer service expertise while also developing new skills? Do you thrive on interacting with a variety of people each day and helping them resolve their issues? If you have experience in a call center or other high-volume customer service environment, we have the perfect role for you!We are currently hiring...

  • Bilingual Collections Specialist

    4 months ago

    Ottawa, Canada Thermo Fisher Scientific Full time

    **How will you make an impact?** When you’re part of the team at Thermo Fisher Scientific, you’ll do important work, like helping customers in finding cures for cancer, protecting the environment or making sure our food is safe and you’ll be valued and recognized for your performance. With dedicated managers and inspiring coworkers to support you,...

  • Agent principal bilingue, opérations

    2 weeks ago

    Ottawa, Ontario, Canada CMHC - SCHL Full time

    À propos du rôleNous recherchons un Agent principal bilingue, opérations pour rejoindre notre équipe Activités de financement et de renouvellement, Prêt direct. Dans ce rôle, vous surveillerez les processus administratifs et décisionnels liés aux activités de prêt afin d'atténuer les risques, de soutenir un excellent service à la clientèle et...

  • Agent principal bilingue, opérations

    2 weeks ago

    Ottawa, Ontario, Canada CMHC - SCHL Full time

    À propos du rôleNous recherchons un Agent principal bilingue, opérations pour rejoindre notre équipe Activités de financement et de renouvellement, Prêt direct. Dans ce rôle, vous surveillerez les processus administratifs et décisionnels liés aux activités de prêt afin d'atténuer les risques, de soutenir un excellent service à la clientèle et...

  • Agent principal bilingue, opérations

    7 days ago

    Ottawa, Ontario, Canada CMHC - SCHL Full time

    À propos du rôleNous recherchons un Agent principal bilingue, opérations pour rejoindre notre équipe Activités de financement et de renouvellement, Prêt direct. Dans ce rôle, vous surveillerez les processus administratifs et décisionnels liés aux activités de prêt afin d'atténuer les risques, de soutenir un excellent service à la clientèle et...

  • Agent principal bilingue, opérations

    7 days ago

    Ottawa, Ontario, Canada CMHC - SCHL Full time

    À propos du rôleNous recherchons un Agent principal bilingue, opérations pour rejoindre notre équipe Activités de financement et de renouvellement, Prêt direct. Dans ce rôle, vous surveillerez les processus administratifs et décisionnels liés aux activités de prêt afin d'atténuer les risques, de soutenir un excellent service à la clientèle et...

  • Bilingual Collections Coordinator

    1 month ago

    Ottawa, Ontario, Canada Chubb Full time

    Join Our Team as a Bilingual Collections Coordinator The Chubb Fire & Security Advantage: Commitment to Service Excellence Leadership in Technology Dedication to Quality Chubb Fire & Security offers a comprehensive range of security and life safety solutions tailored for Canadian organizations, enterprises, and homes. We are committed to delivering...

  • Bilingual Retention Agent

    3 months ago

    Ottawa, Canada Manulife Full time

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...

  • Agent principal bilingue, opérations

    3 weeks ago

    Ottawa, Ontario, Canada CMHC - SCHL Full time

    À propos du rôleRejoignez l'équipe des activités de financement et de renouvellement, Prêt direct, en tant qu'agent principal bilingue, Opérations. Dans ce rôle, vous surveillerez les processus administratifs et décisionnels liés aux activités de prêt afin d'atténuer les risques, de soutenir un excellent service à la clientèle et...

  • Agent principal bilingue, opérations

    3 weeks ago

    Ottawa, Ontario, Canada CMHC - SCHL Full time

    À propos du rôleRejoignez l'équipe des activités de financement et de renouvellement, Prêt direct, en tant qu'agent principal bilingue, Opérations. Dans ce rôle, vous surveillerez les processus administratifs et décisionnels liés aux activités de prêt afin d'atténuer les risques, de soutenir un excellent service à la clientèle et...

  • Agent principal bilingue, opérations

    1 week ago

    Ottawa, Ontario, Canada CMHC - SCHL Full time

    À propos du rôleNous recherchons un Agent principal bilingue, opérations pour rejoindre notre équipe Activités de financement et de renouvellement, Prêt direct. Dans ce rôle, vous surveillerez les processus administratifs et décisionnels liés aux activités de prêt afin d'atténuer les risques, de soutenir un excellent service à la clientèle et...

  • Agent principal bilingue, opérations

    1 week ago

    Ottawa, Ontario, Canada CMHC - SCHL Full time

    À propos du rôleNous recherchons un Agent principal bilingue, opérations pour rejoindre notre équipe Activités de financement et de renouvellement, Prêt direct. Dans ce rôle, vous surveillerez les processus administratifs et décisionnels liés aux activités de prêt afin d'atténuer les risques, de soutenir un excellent service à la clientèle et...

  • Bilingual Claims Agent

    4 days ago

    Ottawa, Canada Randstad Canada Remote Work Freelance Full time

    Are you looking for a new job that will let you exercise your customer service muscles while learning new skills at the same time? Do you enjoy talking to many different people each day and helping them out? Do you have experience working in a call center or other high volume customer service role? Then we might just have the role you’ve been looking...

  • Bilingual Customer Service Representative

    7 days ago

    Ottawa, Ontario, Canada Randstad Full time

    Bilingual Claims Agent OpportunityWe are seeking a skilled Bilingual Claims Agent to join our team in Ottawa. As a Bilingual Claims Agent, you will be responsible for handling customer inquiries and resolving claims in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve claims in a timely and professional...

  • Bilingual Customer Service Representative

    7 days ago

    Ottawa, Ontario, Canada Randstad Full time

    Bilingual Claims Agent OpportunityWe are seeking a skilled Bilingual Claims Agent to join our team in Ottawa. As a Bilingual Claims Agent, you will be responsible for handling customer inquiries and resolving claims in a timely and professional manner.Key Responsibilities:Respond to customer inquiries and resolve claims in a timely and professional...