Technical Support Representative
2 months ago
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
**Work setting**:
- Computer hardware or software retailer/wholesaler
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Perform Web-server backup and recovery operations
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week
-
Technical Support Representative
1 month ago
Edmonton, Canada Titan Logix Corp. Full timeThe **Technical Support Representative** is the first point of contact for Titan’s end-use customers and represents the voice of customer within our organization. The **Technical Support Representative** is passionate about helping customers resolve issues and realize the value that our products and services bring to the market. In addition to...
-
Field Technical Support Representative
2 months ago
Edmonton, Canada Hewlett Packard Full time**HP Customer Support and Services Onsite Delivery** HP's Customer Support & Services On-site Delivery organization works with our customers to effectively manage their IT needs across their businesses, across the world. Our Field Tech Support Reps, the backbone of our Printer & Personal Systems Services business, are assigned to, and engage in, projects at...
-
Field Technical Support Representative
4 days ago
Edmonton, Canada Hewlett Packard Full time**HP Customer Support and Services Onsite Delivery** HP's Customer Support & Services On-site Delivery organization works with our customers to effectively manage their IT needs across their businesses, across the world. Our Field Tech Support Reps, the backbone of our Printer & Personal Systems Services business, are assigned to, and engage in, projects at...
-
Technical Customer Support Representative
4 weeks ago
Edmonton, Canada PSCL - Process Solutions Canada Ltd Full timeApplicants **mus**t live in Edmonton-area. In-office position. **Company Overview**: PSCL is a leading provider of innovative solutions to the industrial sector. Our team is dedicated to delivering exceptional technical support and building strong customer relationships. We are successful because we listen to our customers, take pride in what we do, and...
-
Technical Support Representative
2 months ago
Edmonton, Canada GPS Insight Full time**Who We Are** **Certified Tracking Solutions** is a company in Technology Solutions in Edmonton, AB. We are a leader in the GPS tracking and fleet management industry. Through our cloud-based online services and custom hardware, we provide solutions for customers in various industries all over the world. Our success can be attributed to our dedicated...
-
Technical Support Representative
1 week ago
Edmonton, Canada GPS Insight Full time**Who We Are** **Certified Tracking Solutions** is a company in Technology Solutions in Edmonton, AB. We are a leader in the GPS tracking and fleet management industry. Through our cloud-based online services and custom hardware, we provide solutions for customers in various industries all over the world. Our success can be attributed to our dedicated...
-
Edmonton, Canada PSCL - Process Solutions Canada Ltd Full timePSCL’s technical customer support representatives are responsible for ensuring that technical issues are managed from beginning to end. Our team are fully immersed in testing, installation, building customer relationships, long-term support, and upgrades. We're looking for people who are passionate about building relationships by providing exceptional...
-
A2o Technical Representative
20 hours ago
Edmonton, Canada Schlumberger Full time**Job Summary** - The Audit to Optimize (A2O) Technical Representative evaluates/audits clients operating and maintenance challenges looking for opportunities SLB can support to enhance the Facility performance. This includes process studies, implementation, digital enabled O&M services thereby creating opportunities for clients to operate more efficiently....
-
Technical Sales Representative
2 weeks ago
Edmonton, Canada Flexxaire Inc. Full time**The Company** Flexxaire Inc. is an Alberta-owned and operated manufacturing company with a global customer base. Located in Edmonton, AB, Flexxaire conducts business in more than 40 countries and is looking to continue expanding its customer outreach. Our unique technology helps OEMs and machine owners improve the efficiency of their heavy equipment,...
-
Technical Sales Representative
2 weeks ago
Edmonton, Canada Pro Cut Industrial Supply Ltd. Full time**Technical Sales Representative** Founded in 2001, Pro Cut is a locally owned and operated supplier of industrial supplies specializing in cutting tools and industrial related solutions. We take great pride in our high service standards and our knowledgeable staff who are able to offer practical and effective solutions to the industries we serve. The...
-
Customer Service and Technical Support
7 days ago
Edmonton, Canada Travel Buggy Full timeJob Title: Customer Service and Technical Support Representative Company: Travel Buggy Location: Edmonton, AB Type: Full-time, Permanent **Job Description**: We are seeking a self-motivated individual to join our team as a Customer Service and Technical Support Representative. This role will be focused on providing remote customer service and technical...
-
Edmonton, Alberta, Canada Refrigerative Supply Limited Full timeRSL'S story:Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in...
-
VRF & Ductless Technical Support Representative
3 weeks ago
Edmonton, Canada Refrigerative Supply Limited Full timeRSL'S story:Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in...
-
VRF & Ductless Technical Support Representative
3 weeks ago
Edmonton, Alberta, Canada Refrigerative Supply Limited Full timeRSL'S story:Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in...
-
Edmonton, Canada Refrigerative Supply Limited Full timeRSL'S story:Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in...
-
Junior/intermediate Technical Support Specialist
2 months ago
Edmonton, Canada GAM Technical Services Full timeSalary: - Who Is GAM Tech?_ If you're looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you're looking for! We're a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy...
-
Technical Representative, Processed Foods
1 month ago
Edmonton, Canada Sani Marc Inc Full time**Technical Representative, Processed foods**: Emploi - Permanent Full-time - **Counselor / Advisor - technical** Branch office: Edmonton -Edmonton Alberta T5S 2X4 **As soon as possible**Schedule: Variable **Description: **The role of a technical representative is to support sales and development within the territory by assisting the account manager...
-
Technical Support Analyst
2 weeks ago
Edmonton, Canada eQube Full timePOSITION DUTIES AND RESPONSIBILITIES - Troubleshooting system and network problems and diagnosing and solving hardware or software faults internally on all eQube systems. - Provides telephone, in-person and online support to eQube systems end-users. - Provide excellent customer/client experience, the service and support should be immediate and precise on all...
-
Technical Support Analyst
2 weeks ago
Edmonton, Canada eQube Full timeSalary: $55,000 POSITION DUTIES AND RESPONSIBILITIES - Troubleshooting system and network problems and diagnosing and solving hardware or software faults internally on all eQube systems. - Provides telephone, in-person and online support to eQube systems end-users. - Provide excellent customer/client experience, the service and support should be immediate...
-
Technical Sales Representative
2 days ago
Edmonton, Canada BDI CANADA INC Full timeBDI is a global company distributing bearings, mechanical power transmission, electrical power transmission, motion control, linear motion, pneumatic and hydraulic fluid power, industrial, safety and material handling to many manufacturing industries. Our Edmonton office has a requirement for a highly motivated and enthusiastic individual for a Technical...