See more Collapse

Technical Support Representative

2 months ago

Edmonton, Canada IQ Interactive Inc. Full time

Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
**Work setting**:

- Computer hardware or software retailer/wholesaler
**Tasks**:

- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Perform Web-server backup and recovery operations
**Work conditions and physical capabilities**:

- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
**Personal suitability**:

- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Organized
- Team player
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 40 hours per week

We have other current jobs related to this field that you can find below

  • Technical Support Representative

    2 months ago

    Edmonton, Canada Titan Logix Corp. Full time

    The **Technical Support Representative** is the first point of contact for Titan’s end-use customers and represents the voice of customer within our organization. The **Technical Support Representative** is passionate about helping customers resolve issues and realize the value that our products and services bring to the market. In addition to...

  • Technical Support Representative

    3 days ago

    Edmonton, Alberta, Canada Titan Logix Corp. Full time

    The Technical Support Representative is the first point of contact for Titan's end-use customers and represents the voice of customer within our organization. The Technical Support Representative is passionate about helping customers resolve issues and realize the value that our products and services bring to the market. In addition to customer-facing...

  • Field Technical Support Representative

    2 months ago

    Edmonton, Canada Hewlett Packard Full time

    **HP Customer Support and Services Onsite Delivery** HP's Customer Support & Services On-site Delivery organization works with our customers to effectively manage their IT needs across their businesses, across the world. Our Field Tech Support Reps, the backbone of our Printer & Personal Systems Services business, are assigned to, and engage in, projects at...

  • Field Technical Support Representative

    2 weeks ago

    Edmonton, Canada Hewlett Packard Full time

    **HP Customer Support and Services Onsite Delivery** HP's Customer Support & Services On-site Delivery organization works with our customers to effectively manage their IT needs across their businesses, across the world. Our Field Tech Support Reps, the backbone of our Printer & Personal Systems Services business, are assigned to, and engage in, projects at...

  • Technical Customer Support Representative

    6 days ago

    Edmonton, Canada PSCL - Process Solutions Canada Ltd Full time

    Applicants **mus**t live in Edmonton-area. In-office position. **Company Overview**: PSCL is a leading provider of innovative solutions to the industrial sector. Our team is dedicated to delivering exceptional technical support and building strong customer relationships. We are successful because we listen to our customers, take pride in what we do, and...

  • Technical Support Representative

    2 months ago

    Edmonton, Canada GPS Insight Full time

    **Who We Are** **Certified Tracking Solutions** is a company in Technology Solutions in Edmonton, AB. We are a leader in the GPS tracking and fleet management industry. Through our cloud-based online services and custom hardware, we provide solutions for customers in various industries all over the world. Our success can be attributed to our dedicated...

  • Technical Support Representative

    2 weeks ago

    Edmonton, Canada GPS Insight Full time

    **Who We Are** **Certified Tracking Solutions** is a company in Technology Solutions in Edmonton, AB. We are a leader in the GPS tracking and fleet management industry. Through our cloud-based online services and custom hardware, we provide solutions for customers in various industries all over the world. Our success can be attributed to our dedicated...

  • Technical Support Representative

    3 days ago

    Edmonton, Alberta, Canada GPS Insight Full time

    Who We AreCertified Tracking Solutions is a company in Technology Solutions in Edmonton, AB. We are a leader in the GPS tracking and fleet management industry. Through our cloud-based online services and custom hardware, we provide solutions for customers in various industries all over the world.Our success can be attributed to our dedicated employees,...

  • Technical Customer Support Representative-edmonton

    4 weeks ago

    Edmonton, Canada PSCL - Process Solutions Canada Ltd Full time

    PSCL’s technical customer support representatives are responsible for ensuring that technical issues are managed from beginning to end. Our team are fully immersed in testing, installation, building customer relationships, long-term support, and upgrades. We're looking for people who are passionate about building relationships by providing exceptional...

  • A2o Technical Representative

    1 week ago

    Edmonton, Canada Schlumberger Full time

    **Job Summary** - The Audit to Optimize (A2O) Technical Representative evaluates/audits clients operating and maintenance challenges looking for opportunities SLB can support to enhance the Facility performance. This includes process studies, implementation, digital enabled O&M services thereby creating opportunities for clients to operate more efficiently....

  • Technical Sales Representative

    3 weeks ago

    Edmonton, Canada Flexxaire Inc. Full time

    **The Company** Flexxaire Inc. is an Alberta-owned and operated manufacturing company with a global customer base. Located in Edmonton, AB, Flexxaire conducts business in more than 40 countries and is looking to continue expanding its customer outreach. Our unique technology helps OEMs and machine owners improve the efficiency of their heavy equipment,...

  • Technical Sales Representative

    3 weeks ago

    Edmonton, Canada Pro Cut Industrial Supply Ltd. Full time

    **Technical Sales Representative** Founded in 2001, Pro Cut is a locally owned and operated supplier of industrial supplies specializing in cutting tools and industrial related solutions. We take great pride in our high service standards and our knowledgeable staff who are able to offer practical and effective solutions to the industries we serve. The...

  • Technical Sales Representative

    2 days ago

    Edmonton, Canada Crevier Full time

    **REPORTING RELATIONSHIP**: The Technical Sales Representative reports directly to the Business Development Manager. **JOB SUMMARY**: The Technical Sales Representative is responsible for the development of new customer base within the Sales Region, selling to all business sectors to meet monthly, quarterly & yearly sales targets. Secure New Customer base...

  • Technical Sales Representative

    3 days ago

    Edmonton, Alberta, Canada Vanko, Analytical & Instrumentation Specialists Full time

    Inside Sales Representative – Based out of Edmonton Head office Vanko, Analytical & Instrumentation Specialists, a leading supplier of process and analytical instrumentation, has been serving industrial markets since 1988. With offices across Canada, the core of our business is to provide complete instrumentation and analytical solutions, ranging from the...

  • Customer Service and Technical Support

    2 weeks ago

    Edmonton, Canada Travel Buggy Full time

    Job Title: Customer Service and Technical Support Representative Company: Travel Buggy Location: Edmonton, AB Type: Full-time, Permanent **Job Description**: We are seeking a self-motivated individual to join our team as a Customer Service and Technical Support Representative. This role will be focused on providing remote customer service and technical...

  • Technical Sales Representative

    3 days ago

    Edmonton, Alberta, Canada Lock Search Group Full time

    Technical Sales Representative Based in Edmonton, AB (Remote) Bryce Delegarde of Lock Search Group is collaborating with a respected player in the Canadian Industrial Sector. They seek a driven Technical Sales professional to join as their new Technical Sales Representative. The role revolves around generating leads and promoting technical products and...

  • Junior/intermediate Technical Support Specialist

    6 days ago

    Edmonton, Canada GAM Technical Services Full time

    Salary: - Who Is GAM Tech?_ If you're looking for a company with a fun and casual environment, that encourages continuous learning and stretches your technical skills, then we have what you're looking for! We're a company of hard-working team players who refuse to take ourselves too seriously. We work hard to foster an inspiring, energetic and healthy...

  • Technical Sales Representative

    3 days ago

    Edmonton, Alberta, Canada Lock Search Group Full time

    Technical Sales Representative Industrial Edmonton, AB (Remote) Bryce Delegarde of Lock Search Group is working with a proud leader in the Canadian Industrial Sector. They are looking to a motivated Technical Sales professional to be their new Technical Sales Representative. Focusing on gener

  • VRF & Ductless Technical Support Representative

    4 weeks ago

    Edmonton, Canada Refrigerative Supply Limited Full time

    RSL'S story:Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in...

  • VRF & Ductless Technical Support Representative

    3 weeks ago

    Edmonton, Alberta, Canada Refrigerative Supply Limited Full time

    RSL'S story:Refrigerative Supply Limited is a family business owned by Alison Hamilton and Linda Gibbs. The business was founded by Peter Gibbs' and Alison Hamilton's parents, Jack and Elizabeth Gibbs. In 1949 they acquired the four-year-old Vancouver branch of an American-based company. From this modest beginning, the Company now has a Head Office in...