Head Lesson Supervisor, Fremont Swim

2 weeks ago

Coquitlam, Canada Pedalheads Bike Camps Inc. Full time

**Head Lesson Supervisor, Fremont Swim**

**Who we are**

We are a fast-growing leader in children’s programming who offer high-quality bike and swim lessons across North America.

**Our mission**

We inspire kids to believe in themselves.

**Why you’ll love working at Pedalheads**

**Growth**

Pedalheads has 250+ locations in 40+ cities with 3500+ amazing staff who get to teach 70,000+ children every year. Pedalheads has grown more than 50% over the past 3 years while maintaining a “love what you do” culture with considerable flexibility and opportunity for professional growth.

**Culture**

Our people consistently attribute their love of working at Pedalheads to the culture and team. We’re all about creating a supportive, energizing team environment with fun, friendly and driven people.

**Opportunity**

We are passionate about developing our people and teams to their highest potential, with a high value on trust and empowerment. Our progressive, collaborative culture and ambitious North American expansion plans translate into all kinds of career growth and development opportunities.

**Purpose**

By teaching fundamental skills, building confidence and igniting their sense of adventure, we can forever impact the life of a child. Pedalheads also offers a generous bursary program and give back program through annual social giving, and we are continuously working on meaningful ways to make communities better for having us there

**Dive into Your Next Adventure with Us**

**About the Role**:
You have a passion for swimming and downloading your knowledge onto your team in a caring, supportive way. You have a flare with customer communication and an eye for high quality and attention to detail. You resolve situations with compassion and curiosity. You are a strong communicator with the ability to lead and mentor a group of instructors.

**What You’ll Be Doing**:

- Mentoring our next generation of instructors
- Collaborates with the General Manager on ongoing duties.
- Supervises, mentors and instructs, whilst being responsible for the facility, staff and programming
- Enhances the quality of instruction by increasing the instructors’ knowledge on teaching techniques and overall program knowledge.
- Reinforces Pedalheads Swim’s advanced teaching methodologies.
- Provides effective, professional customer service and is familiar with all Pedalheads programs. Provides information to the public in a polite and helpful manner.
- Monitors staff job performance.
- Monitors and ensures program and safety standards are being followed.
- Helps coordinate the staffing and scheduling of instructors.
- Performs Instructor and Lesson Supervisor duties as required.
- Ensures classes start and end on time and that progressive evaluations are being completed on all students.
- Reports, updates, and advises the Facility Manager of customer feedback, facility concerns, and program activities.
- Always maintains facility cleanliness and security and ensures the pool is properly maintained and abides by Health Regulations. Performs minor chemical adjustments to the pool as needed.

**Skills, Knowledge and Experience**
- Communicator - communicates efficiently and effectively to a variety of audiences.
- Relationship Builder - builds and preserves trusting relationships with staff, customers, and children within our programs.
- Work Ethic - self-motivated, works continuously towards successful outcomes.
- Commitment to Quality - takes pride in work and strives for excellence
- Mentorship - you have a passion for sharing your experience and knowledge with those around you.
- Responsible - takes initiative and takes charge of situations.
- Organizer and planner - assists with schedules. Organizes the swim facility and enters the pool with plans in mind.
- Flexibility/adaptability - pools are fast-paced. Being able to adapt quickly and effectively is important for the success of this role.
- Team Player - thrives on working with others. You are part of the circle that makes Pedalheads Swim a successful program.
- Fun - you are not shy to show your fun side You create an open and social space for both staff and customers.

**Qualifications**
- Lifesaving Society Swim Instructor
- Lifesaving Society National Lifeguard - Pool
- Standard First Aid with CPR-C
- Experience delivering training.
- Experience teaching children
- Lifesaving Society Instructor (recommended, not required)

**Direct reports**
- Lesson Supervisors and instructors

**PAY AND PERKS**

This position is based out of our Port Coquitlam pool (Fremont).

Finding the perfect person for this job is very important to us and we recognize the value in that;
- Annual profit share eligibility;
- Personalized benefits through our health and wellness program;
- Retirement benefits - RRSP matching program;
- We offer above average vacation entitlement to enjoy over the rest of the year, including an annual paid holiday closure;
- Annual professional development all

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