Front End Weekend Cashier/customer Service Part Time

3 months ago

Victoria, Canada Creatures Pet Store Full time

Creatures Pet Store is a locally-owned family run business.

Job Details:
The focus of this position will be the daily greeting of our customers and completing cash register transactions. Completing front end assigned tasks. Assisting customers with dog, cat, bird and small animal products. At the end of shifts be able to cash out and balance register and reliably close up the store following close down procedures. (Keyholder duties)
- Running POS system for store in following areas: Greeting and assisting customers in sales transactions
- Receiving stock deliveries
- The ability to work on your feet daily and lift and move up to 50 pounds regularly is necessary.
- Quickly learn working knowledge of products that we carry to assist customers. Especially in areas of: Dog - food, leashes, shampoo, hair brushes etc. Cat - food, litter, accessories Small Pocket Pets - food & bedding and Bettas
- Answering and assisting customers that call in
- You must be able to work quickly and efficiently, on your own, through a checklist of daily duties.
- Handling of customers purchases which may consist of reptiles, fish, rodents, insects, worms and other animals
- You will also perform routine housekeeping tasks, stock shelves, maintain inventory, clean the store, and help where needed
- Day to day care of any animals available in the your department (birds, small animals)
- Able to work in a fast paced environment, with a calm and friendly attitude.

Qualifications:
This individual will be a team player who enjoys working with and educating the public in a friendly and professional manner. Strong interpersonal skills while handling all aspects of customer service and the ability to accept direction and work as part of a team. Preference could be given to individuals with the following cashier/front end experiences:

- One or more years of experience in the pet retail trade or product knowledge is preferred.
- Keyholder
- Experience with POS System, accurate and quick.
- Able to process all types of credit card, gift card and cash transactions.
- Have stock receiving experience.
- Ability to understand instructions from other team members or management to carry out and complete tasks.
- Able to manage time while ensuring the quality of your work.
- Maintain excellent customer service in sometimes demanding work environments able to remain calm under pressure.
- Communicate effectively in a polite and professional tone. Also, able to respond in a non confrontational manner, under pressure.
- Have confidence in their position, and accountably, while learning to be able to improve and succeed with Supervisors guidance and experience.
- Clean and organized.
- The ability to work on your feet daily and lift and move up to 50 pounds regularly is necessary.

**Job Type**: Part-time

Pay: From $17.40 per hour

**Benefits**:

- On-site parking
- Store discount

Shift:

- 8 hour shift
- Day shift

Work days:

- Weekends only

Application question(s):

- What is your STOCK/PRODUCT RECEIVING experience on a scale of 0 to 5, with 0 you have never done it before and 5 being very familiar with most stock receiving functions including receiving, imputing new items into system, pricing updates, etc."
- Please list, detailed information on the type of animals you have had experience with.
- If you are offered this position, what would be your earliest start date?
- If you do not live in the downtown core do you have a reliable way to commute to work to be on time for your scheduled shift?
- ""What is your CASHIER experience on a scale of 1 to 5, with 1 as a beginner and 5 being very familiar with most cashier functions including answering phones, pricing, basic product facing etc. Have you been a KEYHOLDER, if so what did that entail.
- "If you have worked in a pet store/pet industry before, detailed experience in the pet retail business or pet product knowledge."
- "What assets can you bring to our store as a new employee and why are you interested in this job?"
- Are you attending any type of schooling, if so please provide details
- What are 3 days and times you would be able to come in for an interview
- Have you ever been into our store, if so what brought you there?

**Experience**:

- Cashiering: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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