Supervisor Front End Weekend Cashier/customer

2 months ago

Victoria, Canada Creatures Pet Store Full time

Friday, Sat and Sunday employment (WEEKENDS ONLY). Seeking an experienced, mature cashier with confidence. A team leader able to motivate and insure completion of expected job duties for themselves and other team members. Must have ability to multitask various front end functions when busy. Have a strong work ethic and cheerful attitude, dealing with the customers. Confident to help educate pet parents in all aspects of pet care. (Pocket pets, birds, dog and cat) We are looking for you to join our team.
Creatures Pet Store is a locally-owned family run business.

Job Details:
The focus of this position will be the daily greeting of our customers and completing cash register transactions. Completing front end assigned tasks. Assisting customers with dog, cat, bird and small animal products.
- Running POS system for store in following areas: Greeting and assisting customers in sales transactions
- Receiving stock deliveries
- The ability to work on your feet daily and lift and move up to 50 pounds regularly is necessary.
- Quickly learn working knowledge of products that we carry to assist customers. Especially in areas of: Dog - food, leashes, shampoo, hair brushes etc. Cat - food, litter, accessories Small Pocket Pets - food & bedding and Bettas
- Answering and assisting customers that call in
- You must be able to work quickly and efficiently, on your own, through a checklist of daily duties.
- Handling of customers purchases which may consist of reptiles, fish, rodents, insects, worms and other animals
- You will also perform routine housekeeping tasks, stock shelves, maintain inventory, clean the store, and help where needed
- Day to day care of any animals available in the your department (birds, small animals)
- Able to work in a fast paced environment, with a calm and friendly attitude.

Qualifications:
This individual will be a team player who enjoys working with and educating the public in a friendly and professional manner. Strong interpersonal skills while handling all aspects of customer service and the ability to accept direction and work as part of a team. Preference could be given to individuals with the following cashier/front end experiences:

- One or more years of experience in the pet retail trade or product knowledge is preferred.
- Experience with POS System, accurate and quick.
- Able to process all types of credit card, gift card and cash transactions.
- Have stock receiving experience.
- Ability to understand instructions from other team members or management to carry out and complete tasks.
- Able to manage time while ensuring the quality of your work.
- Maintain excellent customer service in sometimes demanding work environments able to remain calm under pressure.

Individuals that are quick learners, with little practical experience but a keen interest, the willingness to learn, and have the following basic skill sets should also apply:

- Communicate effectively with a polite and professionally in a non confrontational manner.
- Clean and organized.
- The ability to work on your feet daily and lift and move up to 50 pounds regularly is necessary.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: $16.00-$18.00 per hour

**Benefits**:

- On-site parking
- Store discount

Day range:

- Weekends only

Shift:

- 8 hour shift
- Day shift

Work setting:

- Specialty store

COVID-19 considerations:
Basic sanitation

Application question(s):

- "If you have worked in a pet store/pet industry before, detailed experience in the pet retail business or pet product knowledge."
- "What is your experience with animals and what animals types."
- "What is your CASHIER experience on a scale of 1 to 5, with 1 as a beginner and 5 being very familiar with most cashier functions including answering phones, pricing, basic product facing etc.
- What is your STOCK/PRODUCT RECEIVING experience on a scale of 0 to 5, with 0 you have never done it before and 5 being very familiar with most stock receiving functions including receiving, imputing new items into system, pricing updates, etc."
- "What assets can you bring to our store as a new employee and why are you interested in this job?"
- Are you planning on going to school or returning to school in September?
- Please list 2-3 dates and time ranges that you could do an interview.
- If you are offered this position, what would be your earliest start date?
- "This job position is working all 3 days Friday, Sat and Sunday only what hours within those days are you available for employment?"
- Outside of the this job posting Friday, Saturday and Sunday if needed would you be interested in other job duties outside of this position? If so, what times and days would that availability be?

**Experience**:

- Cashiering: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person

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