Department Manager, Cash

7 months ago

Edmonton, Canada Community Natural Foods Full time

**We believe our Leadership team is key to our success and are currently seeking our newest Cash & Events Department Manager to join the team.**

**Our Story**:Community Natural Foods was founded in 1977 by the Wilkes brothers. The brothers grew the company with the intention of providing customers with natural and organic food at a great price. The business flourished as discerning shoppers could now find delicious alternatives to the artificial ingredients found in many foods sold at conventional supermarkets.

As the organic revolution grew, CNF was at the forefront and met consumer demand with additional stores, covering areas in the SW and NW of Calgary. Community Natural Foods was purchased by Calgary Co-op in November of 2019 and is operating as a wholly owned subsidiary. Today, Community Natural Foods continues its pioneer role while continuing to bring customers quality, healthy natural and organic products through our full format grocery market locations. We are thrilled to be able to offer Edmontonians our trusted service and products for years to come

The Cash Manager is responsible for the daily operations and management of the cash department team members and processes within the store. The role is responsible for implementing and following the practices and daily routines of till operations including customer experience, deposits, till transactions, and returns. The role oversees the Customer Service desk and function within the store. The role partners with other functional groups within the company to carry out store events including public lectures.

**Select Responsibilities Include**:

- Ensure staff members are trained to successfully complete till operations and customer interactions
- Oversee adherence to cash handling policies and procedures including deposits and other financial reports
- Ensure customers have a positive experience when shopping at Community Natural Foods by being both the first and last point of contact
- Carry out marketing and registration for in store events including public lectures
- Support marketing and purchasing divisions in the setup and tear down of in store events
- Building strong team dynamic amongst cash department staff
- Provide feedback consistently and effectively to staff members
- Set expectations for staff and hold them accountable to these expectations

**Knowledge, Skills, & Abilities**
- Excellent verbal and written communication skills
- Strong organizational skills
- Ability to prioritize and delegate tasks effectively
- Ability to multi-task, show excellent follow-through and see the big picture
- Excellent interpersonal, motivational, team building and leadership skills
- Technical competency
- High energy, enthusiastic, and displays an affinity for our products, core values, and company philosophy
- Ability to work a flexible schedule including nights, weekends, and holidays as needed

**Desired Work Experience**:

- 3‐5 years management experience in the Grocery Industry or Related Industry
- In depth knowledge of the Natural Foods Industry and its products
- Strong organizational skills
- Demonstrated leadership ability
- Proven public relations ability
- Above average Management Skills
- 3 - 5 years cash handling experience
- Technical Compentency

We are committed to supporting inclusion and diversity at Community Natural Foods. We celebrate our differences, and everyone is welcome and supported. Please note that you don't need to possess 100% of the qualifications to be considered. We're eager to meet people that believe in our purpose and who can contribute to our success in a variety of ways. We want everyone to bring their authentic selves here, to share our values, shape our vision and become part of a culture we celebrate every day.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift

**Education**:

- Secondary School (required)

**Experience**:

- Natural Health & Lifestyle: 2 years (required)

Work Location: In person

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