Medical Customer Service Coordinator

2 months ago


Markham, Canada Mernov Spa Full time

**About Us**:A professional collaboration between Mernov Spa and Enhanced Care Clinic, combining over 35 years of aesthetic and medical experience. Mernov Spa provides the most advanced medical treatments with a team of certified doctors and experienced aestheticians. We provide only high-standard and reliable medical spa services to the most discerning clients.

**Summary**: Mernov Spa is looking for a **Medical Customer Service Coordinator **who has a passion to deliver the best possible care to our clients. **This position has 2 openings: one permanent full-time and one permanent part-time position.**

**Location**: 8500 Warden Ave., Markham, ON L6G 1A5

**Responsibilities**:

- Provide administrative support to physicians and allied health professionals
- Administrative responsibilities include but are not limited to: registering clients, answering phone calls, scheduling appointments, following up on consults and test results, obtaining required documentation
- Obtains key demographic and health related information and registering this information accurately and efficiently into the EMR
- Provides assistance to physicians and allied health providers
- Supports management and perform administrative tasks for service delivery
- Perform other duties related to clinic operations

**Requirements**:

- Fluent in Mandarin or Cantonese is required
- Previous health care experience is an asset
- Administrative experience/customer service experience is an asset
- Excellent communication skills, ability to multi-task and willingness to learn
- Computer proficiency
- Knowledge of EMR and G-suite is an asset
- Effective interpersonal and problem-solving skills
- Able to work effectively in a fast-paced environment
- Strong organizational skills and attention to details
- Knowledge of CRM is an asset

**Job Types**: Full-time, Part-time

Schedule:

- 8 hour shift

Application question(s):

- Do you have reception/administrative experience? If yes, how many years? Please note this is a mandatory question.
- Do you have experience working in the healthcare industry? If yes, how many years? Please note this is a mandatory question.
- Do you have any EMR experience, and if yes, which system did you use? Please note this is a mandatory question.
- Please confirm if you are able to work on the weekends (Saturday, Sunday or both). Please note this is a mandatory question.
- What is your hourly wage expectation for this role? Please note this is a mandatory question.
- Please confirm if you would like to be considered for the full-time or part time position or both. Please note this is a mandatory question.

**Language**:

- Mandarin (required)
- Cantonese (required)

Work Location: One location



  • Markham, Canada Mernov Spa Full time

    **About Us**:A professional collaboration between Mernov Spa and Enhanced Care Clinic, combining over 35 years of aesthetic and medical experience. Mernov Spa provides the most advanced medical treatments with a team of certified doctors and experienced aestheticians. We provide only high-standard and reliable medical spa services to the most discerning...


  • Markham, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...


  • Markham, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...


  • Markham, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...


  • Markham, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...


  • Markham, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...


  • Markham, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...


  • Markham, Canada Enhanced Care Clinic Full time

    At **Enhanced Care**, we know the importance of primary care and family practice in everyone's health and wellness. Our conveniently located clinics are open for extended hours to look after the needs of our patients and our communities. With a team of skilled individuals working alongside with over 70 family physicians, specialists, and allied health...


  • Markham, Canada Direct IME ON Full time

    Overview: **Medical Documents Coordinator** role at our **Markham, Ontario **office! This position is a standard **Monday to Friday schedule**. The **Medical Documents Coordinator** duties include, but are not limited to: medical documents receipt, delivery and scanning; electronic document fax transmission management; general document upload to...


  • Markham, Canada Markham Medical Clinic Full time

    Job description - Calls and schedules appointments and obtains necessary related medical reports; - Receives patients in a timely, efficient and orderly fashion to maintain the patient flow according to the time schedule; - Registers patients and obtains all necessary demographic information and accurately input into the computer system; - Coordinates with...


  • Markham, Canada Bento Sushi Full time

    **Customer Service Coordinator** - Join Team Bento and be a part of our group of companies which operates more than 5600 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.Come roll with us as an...


  • Markham, Canada Markham Medical Clinic Full time

    Job description - Schedules appointments and obtain neccessary related medicla reports; - Receives patients at a timely, efficient and orderly fashion to maintain the patient flow according to the time schedule; - Registers patients and obtains all necessary demographic information and accurately input into the computer system; - Coordinates with other team...


  • Markham, Canada guard.me International Insurance Full time

    Are you compassionate, detail oriented and efficient? Do you have experience in the medical insurance industry? Are you versatile, resourceful, able to interpret policy, handle stressful situations, navigate challenging scenarios, and are a strong communicator? Do you want to work for a solid company with a long track record of success? If you answered yes...


  • Markham, Canada guard.me International Insurance Full time

    Are you compassionate, detail oriented and efficient? Do you have experience in the medical insurance industry? Are you able to negotiate, interpret policy, and are a strong communicator? Do you want to work for a solid company with a long track record of success? If you answered yes to all of these, then please read on! Based in Markham, ON, and reporting...


  • Markham, Canada Computek College Full time

    Do you want to be a part of a long-established and reputed post-secondary educational institution serving new Canadians? Are you a dedicated team player who is a smart self-starter with a strong work ethic and exceptional time management and project coordination skills? We are looking for savvy professionals to enhance our team as we expand our scope and...


  • Markham, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**: Markham, Ontario **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Rate based on experience (starting at $23/hr) **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...


  • Markham, Canada Remington Medical Equipment Ltd Full time

    **Position Summary** - Process online and telephone orders along with returns and exchanges - Identify sales and customer development opportunities with professional business customers in the medical industry (physiotherapy clinics, medical offices, hospitals, etc.) across Canada - Follow-up with warm inbound leads and cold call prospective business...


  • Markham, Canada Remington Medical Equipment Ltd Full time

    **Position Summary** - Process online and telephone orders along with returns and exchanges - Identify sales and customer development opportunities with professional business customers in the medical industry (physiotherapy clinics, medical offices, hospitals, etc.) across Canada - Follow-up with warm inbound leads and cold call prospective business...


  • Markham, Canada Remington Medical Equipment Ltd Full time

    **Customer Development** **Representative** **Position Summary** - Process online and telephone orders along with returns and exchanges - Identify sales and customer development opportunities with professional business customers in the medical industry (physiotherapy clinics, medical offices, hospitals, etc.) across Canada - Follow-up with warm inbound...


  • Markham, Canada ADL Dental Laboratories Inc. Full time

    **Customer Service Representative and Case Coordinator** We will provide full training for all aspects of this position. We are looking for a person who provides excellent customer service, enjoys multitasking, learning and working as part of a team. **Responsibilities include**: - Answering incoming calls in a professional and friendly manner, providing...