Sales Lead/key Holder
5 months ago
Retail
**Duties**:
- Supervise and lead a team of retail associates
- Ensure excellent customer service and resolve any customer complaints or issues
- Oversee daily operations, including opening and closing procedures
- Manage inventory and stock levels to meet customer demand
- Train and develop new employees on company policies and procedures
- Monitor sales performance and implement strategies to achieve sales targets
- Maintain visual merchandising standards and ensure store cleanliness
- Assist with scheduling and managing employee work hours
- Collaborate with the Store Manager to develop and implement strategies for business growth
**Skills**:
- Strong supervisory skills with the ability to effectively lead a team
- Proficient in math for cash handling, inventory management, and sales analysis
- Excellent phone etiquette and communication skills
- Strong time management skills to prioritize tasks and meet deadlines
- Experience with point-of-sale (POS) systems and cash register operations
- Ability to effectively manage a team, delegate tasks, and provide feedback
- Knowledge of retail management principles and practices
- Experience in training and development of employees
- Bilingual language skills (preferred but not required)
- Exceptional customer service skills to provide a positive shopping experience
**Salary**: From $16.55 per hour
**Benefits**:
- Dental care
- Extended health care
- Store discount
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Niagara On The Lake, ON L0S 1J0: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)
**Language**:
- French (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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