Orthopaedic Surgical Booking Coordinator

2 weeks ago

Vancouver, Canada Footbridge Centre for Integrated Orthopaedic Care Full time

**Surgical Coordinator**

**About Footbridge Centre for Integrated Orthopaedic Care**

Footbridge is a fast paced, multi-disciplinary, high volume orthopaedic and sports medicine clinic - home to several surgeons, specialist physicians, physiotherapists, imaging and orthotics/bracing specialists. Our mission is to provide a compassionate and efficient patient-experience starting from the initial consultation through to follow-up and related care. We are looking for a friendly and organized Surgical Coordinator to join the Footbridge team.

**Responsibilities**:
2. Receives and processes requests for surgical procedures and coordinates with physicians.

3. Develops and updates surgical waitlists and slates using computerized surgical scheduling systems.

4. Edits surgical slate - identifying errors or conflicts, assigning extra cases, adjusting slate, confirms final booking assignments with designated personnel.

6. Communicates and collaborates with Admitting, nursing units, surgeons, surgical assists and other departments.

7. Receives and processes booking requests for diagnostic and medical treatment procedures.

8. Works closely with Physician / Surgeon Offices, nursing units and partner departments to identify and address any scheduling conflicts.

9. Ensures all required documentation is provided and prepares patient charts in accordance with established procedures and guidelines.

10. Schedules appointments and booking times, determining priority by reviewing and evaluating patient information such as patient history, test results and pertinent reports, in consultation with other modalities and departments.

11. Acting as a communication link; arranging for patient tests, entering diagnostic requisitions, and receiving results; assembling and maintaining patient charts.

Skills & Qualifications
- Medical Office Assistant Diploma, Healthcare Administrative Diploma or equivalent education/experience is required
- 3 years current experience working within a surgical office model
- Experience with an Electronic Health Record
- Working knowledge of CERNER scheduling system
- Knowledge and current experience with Wait Time requirements and data management
- Experience using EMR to communicate with the Ministry of Health an asset
- Experience working within a surgical practice environment including but not limited to orthopaedic patients
- Current knowledge and experience using medical terminology in a surgical setting
- Maintains privacy and confidentiality as per the organizational guidelines
- Ability to work well under pressure and use good judgment in assessing difficult situations
- Ability to produce high quality accurate work in accordance with Hospital standards
- Comprehensive knowledge of health care, organizational/office practices, procedures and standards
- Excellent professional verbal and written communication skills
- Ability to work effectively in an inter-professional team
- Excellent organizational and time management skills well developed interpersonal skills, including the ability to handle multiple duties
- Proven attendance record
- Plays a significant role in ensuring that the overall surgical booking requirements are met.
- Applies critical thinking and uses current knowledge of procedure protocols and computerized systems to schedule and assign patients/procedures to the daily surgical bookings

The following will be considered an asset:

- Experience working with Input Health electronic medical record system,
- An equivalent combination of education, training and experience,
- Knowledge of orthopaedic medical terminology,
- Experience working in another fast-paced, multi-disciplinary medical environment,
- This is a full-time position and requires an individual who can work flexible hours if necessary._

All patients and team members are required to wear provided medical grade masks and hand washing/sanitizing along with physical distancing is established.

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$26.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

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