Client Service Representative
5 months ago
**Client Support Specialist - Dryvan**
**About us**
ANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North American experience and expertise in our domain, we are renowned for our ability to translate clients' operational needs into lucrative business opportunities. Our integrated services are designed to provide added value and streamline our customers' experiences. As one of the largest woman-owned asset-based transportation companies in North America, we have experienced remarkable organic growth since our inception in 2012, expanding from a single business unit comprising 60 employees to now encompassing four thriving business units with a dedicated team of 500 skilled professionals. This substantial growth positions us favorably to continue our upward trajectory and further expand our operations.
**About the role**
Join ANDY Transport as a Client Support Specialist, where you'll nurture strong client relationships, identify growth opportunities, and ensure the seamless delivery of logistics solutions. As the main contact for specific accounts, collaborate with internal teams, optimize transportation plans, and contribute to achieving division targets. Your role involves daily customer communication, prompt issue resolution, and proactive customer satisfaction efforts. Be a key player in our dynamic and collaborative environment, making a meaningful impact in logistics service excellence.
**What you’ll do here**:
- Build and maintain strong customer relationships, acting as the lead point of contact for assigned accounts.
- Identify and seize opportunities for client acquisition and contract expansion.
- Oversee customer account management, negotiating rates, contracts, and agreements to maximize profitability.
- Ensure timely and successful delivery of solutions according to customer needs and objectives.
- Plan and execute daily transportation plans, including negotiation and booking of loads.
- Assure coverage for the entire fleet of dry van trucks from the US.
- Collaborate with teams to reach division targets and assist other divisions when needed.
- Respond to customer inquiries, maintain contact throughout order duration, and resolve day-to-day issues.
- Communicate with planners and outbound teams daily to optimize trips.
- Monitor and collaborate with dispatchers for on-time pickup and delivery, while accurately inputting information into our TMW system
- Other duties may be assigned.
**What you bring to the table**:
- Proven experience in logistics client support or account management.
- Excellent communication in English and French, both verbal and written.
- Ability to build and maintain strong client relationships.
- Strong negotiation abilities for contract agreements and rate discussions.
- A self-starter with the drive to exceed targets and contribute to the company's growth.
**What we offer**
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
- A competitive salary
- Flexible work arrangements
- benefits package, with access to virtual healthcare
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique
**We are an equal opportunity employer**
At Andy, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.
-
Client Services Representative
3 months ago
Montréal, QC, Canada Purves Redmond Limited Full time**Job Overview** Established in 1959, Purves Redmond Limited (PRL) is an innovative and entrepreneurial insurance brokerage and employee benefits consulting firm based in Toronto with offices in Vancouver, Montreal and Calgary. We have an exciting opportunity in our growing Montreal (or Vancouver) office for a client services representative on our Client...
-
Client Service Representative
5 months ago
Montréal, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
5 months ago
Montréal, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
5 months ago
Montréal, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
5 months ago
Montréal, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
5 months ago
Montréal, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
5 months ago
Montréal, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
5 months ago
Montréal, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Services Representative
6 months ago
Montréal, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
5 months ago
Montréal, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
5 months ago
Montréal, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
6 months ago
Montréal, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Sales Representative
5 months ago
Montréal, Canada Bruno & Nick Food Service Full timeWe are in search of a sales representative with experience in the food service industry. Dynamic in the field, dedicated to clients, having the passion to participate in the expansion of the company, you will have the responsibility to recruit new clients and to establish different partnerships with current customers while continuing to develop the...
-
Client Service Representative, Courier
6 months ago
Montréal, Canada Omnitrans inc. Full timeIf you are looking for a positive work environment, a sense of belonging, purpose and happiness of human dimensions, where collaboration and continuous improvement are part of your day-to-day, and where you have a direct impact on the customer experience, you are at the right place ! Omnitrans is currently searching for a Client Service Representative,...
-
Technical Representative
6 months ago
Montréal, Canada Service Instukem Ltee Full time**Technical Sales Representative** **Instukem is a company with phenomenal growth. We act as an indispensable partner of our customers. We meet their cleaning and disinfection needs with our full range of innovative and eco-responsible products and services.** The Technical sales representative is responsible for ensuring the retention of existing...
-
Client Account Representative
6 months ago
Montréal, Canada Manulife Full timeWe are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and...
-
Client Service Representative
2 weeks ago
Montréal, QC, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
3 weeks ago
Montréal, QC, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
3 weeks ago
Montréal, QC, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Client Service Representative
3 months ago
Montréal, QC, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
