Summer Student

**Department**:Communities, Culture, Tourism & Heritage

**Location**:AMHERST

**Type of Employment**:Student

**Union Status**:Exclusion - Non Union - NSPG

**Closing Date**:20-Mar-24 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
Tourism Nova Scotia is a division of Communities, Culture, Tourism and Heritage. Tourism Nova Scotia works with communities and industry to attract visitors to the province and increase tourism revenues through experience and sector development, business coaching, marketing, and visitor servicing. We lead tourism marketing and development initiatives to benefit all regions of our province.

Tourism Nova Scotia operates five provincial visitor information centres (VICs) in Nova Scotia. The VICs are in: Amherst, Halifax Airport, Peggy’s Cove, Port Hastings, and Yarmouth. VICs are one of the first points of contact for many visitors to Nova Scotia. Our team members are the front-line ambassadors that welcome visitors and provide travel counselling services.

**About Our Opportunity**:
Are you passionate about promoting Nova Scotia to travellers from all over the world. As a Student Tourism Ambassador at the Amherst VIC, you will gain practical, professional tourism experience, and receive training and mentorship from our travel counsellors. This is the perfect opportunity to assist with welcoming visitors and providing customized trip planning assistance and customer service to visitors travelling throughout Nova Scotia.

This position reports to the Amherst Visitor Information Centre Supervisor.

**Primary Accountabilities**:
Accountabilities include assisting with:

- Providing customer service by helping visitors plan their travel in Nova Scotia
- Using your research skills to seek out information about tourism experiences, products, and services to share with visitors
- Collecting and recording visitor statistics and feedback
- Contributing to ensuring the safety of visitors and colleagues by staying informed of fire and safety procedures and knowing how to respond appropriately in emergency situations

**About You**:
To be considered for this position you must be currently enrolled as a student and returning to school in the fall (or in the next applicable semester for the education program). Preference will be given to students with tourism/customer related education and work experience. Good communication skills are required.

The following would be considered as assets:

- Bilingual ability in French and English
- Knowledge of Nova Scotia’s travel experiences
- Certification in First Aid, WHMIS, and certifications in Tourism/Visitor Services

**Working Conditions**:
This opportunity requires an individual who can work over a seven-day period schedule including weekends and holidays.

Travel may be required for work and training purposes and travel expenses will be reimbursed by the employer.

**Additional Information**:
There are two full-time student position (35 hours a week) available based out of the Amherst VIC, 90 Cumberland Loop (NS/NB Border).

This opportunity will start mid-May (flexible) with an end date of August 31, 2024, or later (depending on return to school date).

**What We Offer**:

- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies.
- Numerous career paths

**Pay Grade**:_ _HOURLY

**Salary Range**:_ _$15.20 - $28.26 Bi-Weekly

**Employment Equity Statement**:
Current government employees may access this posting through the link below: