Front Desk Receptionist French/english
1 month ago
You will often be the first face and voice of our company and as such are a key contributor to customer satisfaction within our organization. While maintaining the front desk, you will work with the Customer Service team to deliver a seamless service experience through clear and effective communication in French and English and with exceptional interpersonal skills. You are someone whose smile can be heard in every phone call, while also being punctual, presentable, enthusiastic, and organized in a fast-paced environment.
**This is a temporary position for April thru August 2023.**
**Required**
- Currently residing in the Vancouver Lower Mainland and able to legally work in Canada.
- Exceptional interpersonal, verbal, and written communication skills in both **French and English**.
- Professional, calm, and warm demeanour with excellent phone etiquette.
- Able to multi-task and work under pressure in a fast-paced environment.
- Consistent excellence in punctual, on-time attendance.
**Recommended**
- Previous experience operating a multi-line phone system an asset.
- Previous experience in reception or front desk administration considered an asset.
- Knowledge of clerical procedures and customer service principles and practices.
**Key Responsibilities**
- Be the face of the company on the phone and for walk-in guests.
- Present a positive, professional response and behaviour to all inquiries, visitors, and staff.
- Triage and refer inquiries to appropriate team members quickly and accurately.
- Take clear, concise messages when required.
- Maintain reception and front office area to ensure a tidy and presentable environment.
**Salary**: $21.00 per hour
**Benefits**:
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Supplemental pay types:
- Overtime pay
Application question(s):
- Are you living in the Greater Vancouver area and able to reliably commute to our office in Delta, BC?
**Experience**:
- Receptionist/Administrative: 2 years (required)
- Customer Service: 2 years (required)
Work Location: In person
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