Dental Practice Manager

2 days ago

Whitehorse, Canada dentalcorp Full time

**RELOCATION BONUS OFFERED, MILEAGE PAID OR A ONE WAY FLIGHT, 2-3 MONTHS FREE LIVING ACCOMODATIONS, FULL BENEFITS**

**About us**:

- Dandelion Dental and Klondyke Dental have been serving Whitehorse and the surrounding communities, offering a wide range of dental services for patients of all ages, from general dentistry, children's dental services, Invisalign®, teeth whitening and more.
- Our team of dentists are highly regarded in their field and provide unparalleled dental care in a safe and soothing environment. Dr. Jung Kim is passionately dedicated to continuing education, regularly attend courses to stay on top of the current knowledge.
- We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.
- Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

**Schedule**: Full time hours

**The opportunity**:
**Why Should You Join?**
- ** Career development**: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)
- ** Inspirational leadership**: Our practice is supported by leaders who inspire, motivate, and encourage leadership in others, through mentorship, professional development opportunities and modelling of values.
- ** Competitive compensation & benefits**: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
- ** Established and stable practice**: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
- ** Health & Safety and Compliance**: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
- ** Network of experienced dental professionals**: You will have opportunities for formal and structured mentorship with esteemed team members and colleagues and access to industry-leading experts in various dental disciplines.
- ** Respect for our people**: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.
- ** Work-life flexibility**: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

**Key Responsibilities**:
**_ Operational Planning & Execution_**
- Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
- Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

**_ Compliance & Patient Safety_**
- Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
- Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
- Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

**_ Leadership_**
- Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
- Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
- Support recruitment efforts to interview dental professionals and assess for best fit.
- Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

**About You**:

- University or College Diploma in business or office administration
- 3-5 years experience in either a clinical setting, retail sales or customer service environment
- Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
- Strong business acumen and extensive experience in budgeting and forecasting
- Experience with dental software systems and Microsoft Office is preferred
- Strong commitment to maintaining health regulation and operational standards
- Willingness to work varied hours to align with business needs

**Total Rewards + Perks**

Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews and industry-lead

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