Web Coordinator

5 days ago

Edmonton, Canada City of Edmonton Full time

**Job Number**:49946**

Reporting to the Team Lead, Web Authoring and Quality Assurance, the Web Coordinator develops and manages integrated web-based communications, content optimization, digital content creation, and user experience for the City of Edmonton’s corporate websites. They ensure content is presented in a format that meets web usability standards and is consistent with the City’s information design guidelines. The Web Coordinator aligns web activities with department strategies to conceive, refine and produce functional web pages that meet both business and visitor needs.

**What will you be doing?**
- Provide excellent customer service to internal business partners and other stakeholders in the planning and posting of their content, demonstrating the ability to form and nurture positive and productive relationships, even through challenges
- Be responsible for the day-to-day maintenance and editing of web content on edmonton.ca and onecity (intranet); this includes building new web pages, editing current content or redesigning existing pages based on user feedback, analytics and content design standards
- Ensure best practices in accessibility, SEO, responsive design, and site performance are adhered to when creating and updating content
- Ensure that web content meets corporate standards, design style and consistency
- Ensure the quality, currency and timeliness of web content
- Follow content workflows and processes, working closely with colleagues in Communications, Marketing and Engagement for collaboration and approval
- Collaborate with the Digital Services Strategy team on projects and initiatives created to improve the City’s web environment and page content
- Track work requests and provide regular updates in the branch’s project management tool (Workfront)
- Proactively support the quality assurance process by routinely reviewing web content submissions and helping to identify and fix issues
- Perform other duties as assigned

**Qualifications**:

- Minimum 2 years experience in website development projects or journalism, applied communications, or related experience

**Skills Required for Success**:

- Extensive knowledge of the principles and practices of web writing, world wide web standards and web site taxonomy and maintenance
- Considerable knowledge of web authoring and web publishing software, particularly content management systems (Drupal)
- Considerable knowledge in web authoring, and web publishing software such as: HTML, Content Management systems, photo editing tools, Adobe Acrobat DC, Gmail and other Google Applications
- Strong written and verbal communication skills
- Excellent analytical skills
- Proven ability to plan, organize, prioritize, and work within tight timelines
- Experience in project management and/or training is considered an asset
- Alignment to our Art of Inclusion: Our Diversity and Inclusion Framework
- Alignment to our Cultural Commitments
- Alignment to our Leadership Competencies
- Applicants may be tested

**_ Up to 2 permanent full-time positions_**

**Hours of Work**: 33.75 hours per week, Monday to Friday
**Salary Range**: $36.125 - $45.416 (Hourly), $63,643.220 - $80,011.640 (Annually)
**Talent Acquisition Consultant**:NC/MZ

IND123

**Classification Title**: Web Content Coordinator

**Posting Date**: Jun 12, 2024

**Closing Date**: June 26, 2024 11:59:00 PM (MDT)

**Number of Openings (up to)**: 2 - Permanent Full-time

**Union**: CSU 52

**Department**: Office of the City Manager

**Work Location(s)**: 11th Floor Edmonton Tower, 10111 104 Avenue Edmonton T5J 0J4

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