Workforce Scheduler

4 weeks ago

Fort McMurray, Canada Aggreko, LLC Full time

Around the world, people, businesses, and countries are striving for a better future. A future that needs power and the right conditions to succeed. We are the people who keep the lights on and control temperature. We are hiring immediately a Workforce Scheduler - a role that is critical in making sure our customers get the electricity, heating and cooling they need.

Why Aggreko? Here are some of the benefits and rewards.- Annual bonus program tied to company and individual performance- No cost medical plan option available- Company provided Life Insurance, Short-Term and Long-Term Disability- Paid training programs- Career growth opportunities and tuition reimbursement- Safety-focused culture

What you will do:
- You will be based onsite at our Fort McMurray, AB service center- Manage and schedule technician shop and field activities, including commissioning, decommissioning, on-site breakdowns, preventative maintenance equipment readiness and service center maintenance- Create the schedule for field and shop technicians, by consulting with the Service Center Manager and Coordinator- Utilize our system and technologies to efficiently plan, coordinate and dispatch technicians based on work activity type, customer site locations and access limitations, Technician skill set, current job status and their location- Optimize the scheduling of technician resources to meet business priorities and deliver technician productivity to set KPIs- Identify opportunities for additional customer charges based on actual service provided against service quoted. Liaise with customer service and sales to agree cost variations and charges to customers- Ensure customer’s location specific safety requirements, including inductions and certifications are adhered to while dispatching technicians for attendance- Identify where work demands exceed manpower availability and take decisive action based on collaborative discussions- Display resilience and a strong ability to lead

We’re experts, which means you’ll have the following skills and experience:
- Associate degree or higher in related field and/or relevant experience, specialized diploma, or vocational training- Experience in the definition of labor requirements, including skills sets required and quantification of time for all workshop related activities- Ability to prioritize and respond with the appropriate sense of urgency- Experience in operations or the rental industry- Excellent ability to operate under mínimal supervision- Power user of Microsoft PowerPoint, Excel, Work, Teams, and other software programs

LI-HT1

About Us

We are the people who use our big boxes to make a massive difference. We believe in the positive impact of power and the ability to control temperature. We believe what we do opens up opportunity and creates potential for individuals, communities, industries and societies over the world. We believe when we work together we can do anything. We believe in the power of our team. We are the people who keep the lights on. And we recruit the best talent, too.

Our four values help us get even better at what we do. It’s the Aggreko way of working - we call it Always Orange.

Always Orange means:
Being dynamic: We’re nimble and are always ready to react to an ever changing world.

Being expert: We know our stuff, we’re great under pressure and we thrive in our busy, fast-paced, deadline-driven environment. We use our experience to make a difference. We know how to challenge and we have the courage of our convictions.

Being together: We play for Team Aggreko and value the expertise of everyone around us. We’re accountable and we hold others to account.

Being innovative: We never miss an opportunity to learn, to look out, or to be better.

Aggreko is an equal opportunity employer. We are committed to providing an inclusive environment that allows each employee to be their best based upon their merit, talent and aspiration. We do not discriminate, and we abide by the laws in the locations in which we operate.

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