Skincare & Makeup Retail Associate / SPA Concierge

2 months ago

Vancouver, Canada The Skin Witch Full time

**The Skin Witch**:

- Sacred Spa[ce] + Apothecary _

Formerly Facial Expressions Skin Therapy, The Skin Witch represents a new era in personalized skin care, blending scientific expertise with mystical elements to offer a healing antidote to toxic beauty standards. No filters, no fillers, just confidence without compromise.

Working _with_ the skin - not against it - we embody a vibrant aging philosophy. Through dynamic, deeply personalized facials and skincare rituals, we honor the natural cycles and seasons of life. We’re committed to making every client feel supported, informed, and seen on their unique life journey.

**Position Summary**:
As a Retail Sales Associate / Spa Concierge, you’ll create a welcoming, supportive experience for our clients. This role focuses on customer service, from educating clients on skincare and lifestyle treasures to ensuring their visit is smooth and a little inspiring. You’ll also assist with inventory, light housekeeping, and social media content creation to share The Skin Witch’s unique essence.

**Key Responsibilities**:

- **Customer Engagement**: Educate clients on our services, products, and holistic approach to skincare and overall well-being.
- **Spa Concierge**: Greet, check in/out clients, and assist walk-ins with product recommendations from some of the industry's best brands including Environ, Dermaviduals, Jane Iredale, and more. You'll also assist our service providers with treatment room maintenance.
- **Social Media**: Capture and create in-store content to share the essence of The Skin Witch on social media, highlighting our products, services, and unique approach.
- **Housekeeping & Inventory**: Assist with light housekeeping (including laundry) and help keep our space stocked, organized, and ready to provide the best client experience.

**Growth Potential**:
You’re a positive, people-oriented individual with a passion for skincare, energetic healing, and holistic well-being. You bring reliability and attention to detail and you enjoy learning. You work well independently, are resourceful, and are a creative problem solver. Ideally, you’re an esthetics student, trained makeup artist, or have strong customer service experience. You are available to work 3 to 4 days a week between the hours of 10 am - 7 pm Tuesdays through Saturdays, plus the occasional special event.

**Core Values**:
At The Skin Witch, we’re guided by:

- **Education & Empowerment**: Providing knowledge, not sales tactics, to help clients make informed, long-term skin health choices.
- **Expertise & Wisdom**: Valuing experience and honoring each client’s unique journey.
- **Connection & Personalization**: Approaching everyone with empathy, ensuring each client feels seen, heard, and genuinely cared for.

If you’re excited about skincare, customer care, and the potential to grow with us, please send your resume and a brief cover letter on what excites you about this opportunity.

**Job Type**: Part-time

Pay: $20.00-$25.00 per hour

Expected hours: 15 - 20 per week

Additional pay:

- Bonus pay

**Benefits**:

- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Evening shift
- Weekends as needed

Work Location: In person

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