Field Service Manager

3 weeks ago

Edmonton, Canada Applied Industrial Technologies Full time

Applied Industrial Technologies LP is an extensive network of industrial distribution facilities located throughout Canada. We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of **Field Service Manager **at our **Edmonton, AB** location

**Roles and Responsibilities**_:_**
- The development, effectiveness and efficiency of the day to day operations of the Field Service Team working within the vision as directed by Applied Canada management team and with the support of the technical services team. Operations include hydraulic field services, lubrication system service and installation as well as fire suppression system and certification on customer sites/
- Promote and actively lead safety program to ensure all processes are within regulations and program is implemented successfully and standards are up held.
- Ability to work safely, lead by example and contribute to overall company profitability.
- Create, review and approve service proposals and quotations as required
- Conduct customer site visits providing supervision of workers, assisting Sales scoping jobs to estimate time and resources required to complete scope of work
- Make recommendations to the management regarding capital requirements, personnel training requirements, employee development needs and other expenses based on the needs of the operation
- Review orders for profitability, communicate suggestions for improvement to employees and management
- Primary contact for customers regarding field service activities.
- Hire, train and develop employees within your direct report.
- Communicate company goals and company results to direct reports.
- Conduct performance reviews on each of your direct reports at least once per calendar year. This is the minimum requirement.
- Additional duties as assigned or directed.

**Education and Experience**:

- 5 or more years of leadership experience within mechanical, fluid power, lubrication and/ or related industries
- Education in trades
- Demonstrated decision making and leadership abilities
- Excellent communication skills - written and verbal
- Ability to work independently to take responsibility for day-to-day tasks and drive productivity
- Demonstrated ability to effectively supervise personnel.
- Self motivated and ability to work independently.
- Well organized with attention to detail and organizational abilities.

You will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. Here is just some of what we have to offer:

- Competitive compensation and bonus opportunities
- Health, vision, and dental coverage, RRSP w/ company match
- Paid vacation, sick time, and company holidays
- Tuition reimbursement and opportunities for development
- Company supported community involvement opportunities

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, marital status or any other characteristic prohibited by law.

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