Adult Day Program Worker

7 months ago

Orleans, Canada Eastern Ottawa Resource Centre Full time

**Adult Day Program Worker**

**Community Support Services**

**Full time Permanent (35hrs/week)**

**Starting Salary: $50,785**

**Description of Responsibilities**

Reporting to the Community Support Services Program Manager, the Adult Day Program Worker works collaboratively with the Adult Day Program Team, the larger Community Support Team and is accountable to the Board of Directors. The Adult Day program provides client centered programming in a supervised group setting. Clients include the frail and elderly and/or those living with varying levels of cognitive or physical impairment.This service recognizes and respects each client as an individual and supports clients to achieve and maintain their maximum level of functioning, to prevent early or inappropriate institutionalization and provides respite to their caregivers.

**Responsibilities**

**Ensure the provision of direct services**:

- Co-Design and plan group programming that will stimulate clients, cognitively, socially creatively and physically by building upon the clients’ abilities and interests.
- Provide clients with a welcoming, compassionate, and safe environment which encourages, and enhances the individual’s sense of self-identity and self-worth.
- Work directly with clients during program hours as scheduled.
- Document changes in clients’ level of participation, health, mobility, cognition etc.
- Participate in case consultations with a client centered approach and solutions focus.
- Conduct client intakes assessments and facilitate integration to the program:

- Develop client care plans in collaboration with Adult Day Program Recreation Technician, clients, and care partners.
- Provide support to care partners.
- Provide information, referrals, and advocacy on behalf of clients to ensure an integrated continuum of care.
- Discharge planning when the program is no longer appropriate or can no longer meet the needs of the client.

**Team related Activities**
- Participate at internal meetings and trainings.
- Participate in Centre-wide activities.
- Inform and update the Program Manager/Program Coordinator on a regular basis on program activities and issues.
- Support team members and other Centre programs / initiative as required.
- Offer in-service training to colleagues.
- Work collaboratively with colleagues and volunteers to promote a client centered approach to care.

**Community Support Administrative Duties**:

- Maintain accurate client & volunteer records, information files and databases and ensure that appropriate measures are taken to protect client confidentiality.
- Prepare circulation material, photocopying, faxing and conducting mail outs, as required.
- Participate in the evaluation of the program, assuring the annual distribution and completion of the client-satisfaction survey.

**Liaise with community**:

- Serve as community educator to enhance the general public’s knowledge of available services to seniors and persons with disabilities.
- Establish and maintain links with community groups and partner agencies to facilitate referrals and positive working relationships.

**Qualifications**:

- Community College Diploma or University degree in nursing, social work, gerontology or Recreational Therapist or related field
- Thorough understanding of the unique needs of seniors and the aging process
- Knowledge of types of dementia, cognitive impairments, and approaches to care
- Experience with the delivery of group activities or programming.
- Strong organizational and communication skills.
- Ability to prioritize and manage multiple tasks and deadlines.
- Strong problem-solving ability, and initiative
- Ability to display non-judgment, compassion, and calm.
- Professional attitude and ability to handle sensitive issues and information tactfully, and confidentially.
- Strong orientation to delivering exceptional customer service.
- Excellent interpersonal skills with the ability to quickly establish rapport and trust with vulnerable clients, their caregivers and families and internal and external stakeholders.
- Demonstrated ability to work effectively in a multi-service team.
- Thorough knowledge and understanding of community resources.
- Knowledge of MS Office Applications, and experience working within a Client Information Management System.
- Fluency in oral and written communication skills in English and French. **French language skill is mandatory.**

**Job Types**: Full-time, Permanent

**Salary**: From $51,293.00 per year

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Monday to Friday

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Orleans, ON K4A 3T9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Language**:

- french (required)
- English (required

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