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Medical Office Assistant/receptionist

4 weeks ago

Stratford, Canada Stratford Family Health Team Full time

**Program Summary**

The eight Family Health Teams (FHTs) in Huron and Perth have collaborated to establish a regional Primary Care Program aimed at offering primary care services to residents lacking access to such care. The team will be comprised of Nurse Practitioners, nurses, and other healthcare disciplines, as well as administrative supports, to provide team-based primary care to “unattached” patients. This is a newly funded program as part of the Enhancing Interprofessional Care Teams investment in primary care. The program will run at multiple sites throughout Huron and Perth and include both targeted preventative care services as well as more general primary care clinics. One of the site locations will be within the Stratford Family Health Team and we are currently seeking a Medical Office Assistant to support this new initiative.

**Job description**

The Medical Office Assistant will provide front-line and administrative support to the Unattached Care Clinic at the Stratford location.

**Responsibilities**
- Scheduling and confirming medical appointments with patients
- Greeting patients in a professional and courteous manner
- Patient registration and check-in procedures
- Entering and formatting electronically based medical reports and correspondence
- Helping patients complete documents and medical history forms
- Maintain accurate electronic medical records, ensuring privacy compliance
- Scanning, filing, and faxing documents
- Collecting and processing payment
- Contacting other physician offices and health facilities
- Liaising with the physicians and nurses on our team to provide patient care

**Qualifications**
- Medical administrative diploma or equivalent required
- Experience working in a physician or allied health care professional office setting
- Excellent written and oral communication skills
- Knowledge of medical terminology and procedures
- Experience with phone systems and office admin tasks
- Able to multitask
- Efficient time management and organization skills
- Strong customer service skills

**Compensation**

Starting hourly wage is $21/hour.

**Hours of Work**

32 hours per week. No weekend work required.

This is a contract position currently; however, should funding be continued, it will be come a permanent position with benefits.

Pay: From $21.00 per hour

Expected hours: 32 per week

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Work Location: In person

Application deadline: 2024-10-03
Expected start date: 2024-10-07