Data Analyst

3 weeks ago

Edmonton, Canada University of Alberta Full time

**VER Development & Alumni Rel.**:

- Competition No.

**S113151548**
- Posting Date

**Jul 21, 2023**
- Closing Date

**Aug 11, 2023**
- Position Type

**Full Time - Operating Funded**
- Salary Range

**$59,408 to $82,223 per year**
- Grade

**10**
- Hours

**35**

This position is a part of the Non-Academic Staff Association (NASA).

This position offers a comprehensive benefits package which can be viewed at: Faculty & Staff Benefits.

**This posting will be used to hire for one full time position and one temporary position with a term length of one year plus a day.**

**Location - **Enterprise Square. This role will be hybrid with a mix of remote and in person

**Department summary**

The goal of Information Services is to provide exceptional Advancement systems support, business process management and design, automated reporting solutions and data delivery for the Development and Alumni offices within External Relations. Information Services supports the strategic planning and operational effectiveness of all alumni relations functions as well as key fundraising programs including the annual fund, major gift and planned giving, alumni engagement programs, prospect management and research as well as major Advancement fundraising campaigns.

**Position summary**
- Reporting to the Program Lead of Data Analytics within Information Services, the Data Analyst is responsible for supporting and assisting in furthering the Data Analytics program which supports the strategic and operational needs of the External Relations portfolio. This role actively consults with internal and external stakeholders to develop an understanding of data driven decision making tools offered to the Alumni and Development offices.
- The Data Analyst will continuously develop their expertise in data and data delivery tools/techniques to continually support the forward momentum of the Analytics program - thus continually offering new, improved, and innovative analyses and storytelling techniques.
- The Data Analyst will work directly with a variety of stakeholders to influence the best way to report on data to achieve accurate and effective results as they pertain to alumni, fundraising and development activities.
- The Data Analyst will have the ability to translate client needs from a business perspective into technical requirements needed for solutions development and back into a finished product that is both technically sound and digestible to stakeholders and unit managers. Therefore the Data Analyst is “multilingual” in all areas of client services and technical development.

**Duties**
- Tableau Dashboard Development & Report Automation: Develop new, exciting and visually appealing dashboards to meet unit goals and needs efficiently and effectively using the Tableau Desktop platform. Support, maintain and enhance the existing suite of reports and dashboards and respond to user inquiries. The Data Analyst will also create elegant and reliable solutions to automate report generation and data collection using a variety of reporting tools and programming languages such as R, Python, or via API interfaces.
- Descriptive Data Analysis & Benchmarking: The Data Analyst will be called upon to perform routine and non-routine data analysis and investigation. This includes providing thorough data examinations and analyses from all angles of the development lifecycle and providing actionable insights (data storytelling) and metrics to all levels of leadership and staff within the portfolio. The Data Analyst will also be responsible for conducting annual University/department benchmarking surveys with the appropriate governing bodies. The accuracy of data submitted to these studies is of paramount importance.
- Predictive Analytics Program Support: Develop and validate predictive models to feed the pipeline of prospective donors in order for the department to achieve fundraising goals. Provide impactful insight as to how to develop affinity and predictive behavioral models to support short-term and long-term engagement and fundraising strategies.
- User Training Admin: Provide classroom/online/ad-hoc training for Tableau users on a variety of dashboards and/or create training modules/videos as needed. Complete onboarding/exit tickets as they relate to dashboard access.

**Minimum Qualifications**
- Minimum post-secondary degree required. Preferred undergraduate degree in Business specializing in Management Information Systems and/or Operations Management or undergraduate Science degree in Computing Science and/or Statistics.
- Minimum 3-5 years of experience in data analysis/reporting.
- Experience in managing projects from inception to completion with an emphasis on time management, scope identification, communication with stakeholders, and documentation.
- Experience in managing and interpreting large datasets from multiple sources including biographical and financial data and a strong understanding of the best way to visualize/present

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