Customer Service Representative

4 months ago

Sarnia, Canada Marriott International, Inc Full time

**Additional Information** Work From Home
**Job Number** 24155963
**Job Category** Reservations
**Location** CEC Sarnia, Western Sarnia-Lambton Research Park, Sarnia, ONT, Canada VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** Y
**Relocation?** N
**Position Type** Non-Management

***

In the Marriott Customer Engagement Centers, you can begin a journey of possibilities, belong to something bigger than yourself, be you, be authentic, and be motivated, and encouraged to grow every day. At Marriott be you

** WORK FROM HOME (WFH) OPPORTUNITIES**
Work from the comfort of your home with a remote opportunity

Class Start Date: October 21, 2024
Training Class Schedule: 1200pm - 8:30 PM ET for 6 weeks
Anticipated Shift After Completion of Training: 4:30pm to 1:00am including weekends.

Compensation includes paid training, competitive salary, and eligibility for incentives. We also offer a competitive benefit package including medical, dental, vision, pension plan, TRAVEL DISCOUNTS and more
- Associates who work remotely are expected to maintain a work environment that is conducive to performing their assigned work. It should be safe and secure, ergonomically appropriate for the individual, and free of interruptions.
- Applicant is responsible for working directly with Internet Service Provider (ISP) for set up & support. Minimum requirements of 3 Mbps download speed and 1 Mbps upload speed must be set up and maintained. (Mbps = Megabits per second). Must have a physical cable plug-in (ethernet) connection.

Be inspired to discover the best version of yourself as you connect with people through the power of travel.

Follow all company policies and procedures; ensure personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

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