Cannabis Retail Shift Leader/keyholder

4 weeks ago

Ottawa, Canada Spiritleaf - Hog's Back Full time

**SPIRITLEAF HOGSBACK- CANNABIS RETAIL SHIFT LEADER/KEYHOLDER**

**Be a part of a movement that will change how our community feels about Cannabis.**

Spiritleaf - We are Spiritleaf - **Hogsback**, South Keys, and Crossroads, franchised cannabis retail stores that are locally owned and operated. We are looking to build a team that will lead and inspire by taking a forward-thinking approach to the cannabis retail experience. If selected, you will help customers on their cannabis journey and help to create an environment that is engaging, educational and inspiring to customers and team members alike.

Spiritleaf recognizes that our employees are at the core of our success, and we take pride in a corporate culture that emphasizes knowledge, excellence, collaboration, and diversity. Our staff come from a wide range of professional backgrounds; each bringing their own unique skills, experience, and passion to the table. We work as a team to provide the best customer experience in Canadian cannabis retail.

**The Challenge**

The role of Shift Leader/Keyholder is an opportunity to learn about, prepare for and show your aptitude for a store management role. You are responsible to assist in reaching all store objectives, such as ensuring excellent customer service, exceptional product knowledge and regular store maintenance. You will also assist in strategic merchandising and handling product shipments, all while learning and developing as a leader.

**The Responsibilities**
- Open and close the store on time and following all set procedures.
- Leads the on-duty shift ensuring customers and staff are fully supported and all store procedures are understood and followed.
- Ensures store standards, policies and procedures are met or exceeded.
- Runs the store in the absence of Store Manager or Senior Shift Leader.
- Assists customers in the selection of merchandise by listening to each customer’s wants and needs while providing them information about the product, materials, technology, and functionality as needed.
- Help to support and create a team environment by respecting co-workers and managers.
- Handle transactions with a high degree of accuracy.
- Maintains store appearance
- Assist in processing and replenishing merchandise and with customer service inquiries.
- Strategically merchandising in the store, ensuring that product displays are attractive, effective, and secure.
- Assist the management team with any ongoing training and reporting on employees performance - holding each team member to a high standard and providing coaching where performance falls short
- Completing end-of-day cash reconciliations, ensuring the store is ready for business the next day.
- Ensure building security is upheld by proper use of alarm systems and store security devices.
- Other duties are required

**What You Bring**
- An exceptional attitude with emphasis on accountability, initiative, integrity, and continuous learning
- Confidence without arrogance: a polite, patient, and professional demeanor
- Refined critical thinking and decision-making skills
- A strong interest in Cannabis products and this young industry
- The ability to work independently and as part of a team with little supervision
- Excellent listening and communication skills
- A strong desire, and proven ability to provide exceptional customer service
- Supports an environment of genuine customer connection
- Acts as an empowered team member, exercising decision-making and problem-solving skills to enhance each customer’s experience

**PRODUCT KNOWLEDGE**
- Keeps up-to-date on new brands, products and innovations within the industry
- High-level understanding of all systems, policies, and procedures in place
- Supports new hires through mentorship and coaching
- Is self-aware and focused on self-development and continuous improvement
- Collaborative approach to management and teamwork to meet goals

**LEADERSHIP**
- You want to grow and develop as a leader by continuously learning, taking guidance, and pushing yourself out of your comfort zone.
- You possess strong written and verbal communication skills, and proven problem-solving and decision-making skills
- You commit to be an active member of your team: leading with a positive attitude and frequent feedback/insights regarding improving the customer and staff experience
- You commit to participating in ongoing personal and staff education or training as it arises

**QUALIFICATIONS**
- Strong experience in a retail environment
- Proven success in offering an exceptional customer experience
- A passion for positively changing the way our communities see cannabis
- A desire to have fun, laugh and support the customers and team members cannabis journey

**You must be at least 19 years old, have valid photo ID and be able to pass a police background check**
- You must be a Qualified Cannabis Worker in addition to having completed Ontario’s CannSell training and be able to provide a copy of the certificat

  • Budtender - Keyholder

    3 weeks ago

    Ottawa, Canada Heavenly Hemp Full time

    Looking to get in the retail cannabis industry? Want to be part of a brand new local, family owned company? Heavenly Hemp is looking for a keyholder to help assist budtenders as well as serve and educate our customers. At Heavenly Hemp our main goal is to create a fun, positive environment. If you have a good vibe and would like to join the team give us a...

  • Cannabis Retail Associate

    3 weeks ago

    Ottawa, Canada ROLL'D Cannabis Co. Full time

    At ROLL’D Cannabis Co. we are a family-owned and operated, fast-paced recreational cannabis store that strives to provide our guests with an exceptional level of service to guide them through their cannabis shopping experience. ROLL’D Cannabis Co. is currently seeking an outgoing, driven, and passionate individual to join the team in the role of a...

  • Key Holder

    3 weeks ago

    Ottawa, Canada Munchies Cannabis Full time

    **About us** Munchies Cannabis, a family-owned and operated business based in Ottawa, ON K1M 1L5, is seeking to assemble a dynamic team to spearhead and motivate through an innovative approach to the cannabis retail landscape. As a member of our team, you will play a key role in driving sales, fostering an atmosphere that captivates, educates, and motivates...

  • Cannabis Retail Leader

    4 days ago

    Ottawa, Ontario, Canada The Hunny Pot Cannabis Co Full time

    The Hunny Pot Cannabis Co. Career OpportunityWe are seeking an experienced Assistant Store Manager to join our team in Ottawa. As a key member of our retail operations team, you will be responsible for leading the store in daily activities, ensuring excellent customer service, and contributing to our company's mission to provide exceptional cannabis products...

  • Retail Shift Leader

    4 days ago

    Ottawa, Canada Canna Cabana Full time

    Overview Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. Responsibilities - Provide assistance to store management in supervising and facilitating the daily...

  • Retail Shift Leader

    4 weeks ago

    Ottawa, Canada Canna Cabana Full time

    Canna Cabana is actively seeking **Shift Leaders **who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. **Duties and Responsibilities**: - Provide assistance to store management in supervising and facilitating the...

  • Spiritleaf Wellington

    2 weeks ago

    Ottawa, Canada Spiritleaf Full time

    It’s your story. It’s our platform. Be a part of a movement that will change how the world sees, hears and feels about Cannabis. Spiritleaf Wellington West is looking for a Key Holder to lead and inspire by taking a forward-thinking approach to the retail experience. You will drive sales and create an environment that is engaging, educational and...

  • Retail Shift Leader

    7 days ago

    Ottawa, Canada Canna Cabana Full time

    Overview Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. Responsibilities - Provide assistance to store management in supervising and facilitating the daily...

  • Delivery Driver

    3 weeks ago

    Ottawa, Canada ROLL'D Cannabis Co. Full time

    ROLL’D Cannabis Co. **Company description** ROLL’D Cannabis Co. is an Ottawa based, locally owned and operated; fully licensed Ontario Cannabis Retail Store founded by two long-time cannabis enthusiasts & advocates. We strive to produce a warm & welcoming cannabis experience with a MASSIVE selection of carefully curated, top quality Canadian cannabis...

  • Retail Shift Leader- Stittsville

    4 weeks ago

    Ottawa, Canada Canna Cabana Full time

    **Canna Cabana** is actively seeking **Part-Time** **Shift Leaders **who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. **Duties and Responsibilities**: - Provide assistance to store management in supervising and...

  • Retail Shift Leader

    3 weeks ago

    Ottawa, Canada Canna Cabana Full time

    **Canna Cabana** is actively seeking **Part-Time** **Shift Leaders **who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. **Duties and Responsibilities**: - Provide assistance to store management in supervising and...

  • Retail Shift Leader

    4 days ago

    Ottawa, Canada Canna Cabana Full time

    Overview Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. Responsibilities - Provide assistance to store management in supervising and facilitating the daily...

  • Supervisor

    4 weeks ago

    Ottawa, Canada The Hunny Pot Cannabis Co Full time

    Discover a rewarding career at **THE HUNNY POT CANNABIS CO.**, Toronto's pioneering legal cannabis store. We're seeking an enthusiastic Keyholder/Supervisor to join our team at one of our **Ottawa **store locations! **1405 Carling Ave, Ottawa, ON K1Z 6E6 **or **1642 Merivale Rd, Nepean, ON K2G 4A1** **Why Choose Us**: - Be part of an advocate-driven...

  • Supervisor

    6 days ago

    Ottawa, Canada The Hunny Pot Cannabis Co Full time

    Discover a rewarding career at **THE HUNNY POT CANNABIS CO.**, Toronto's pioneering legal cannabis store. We're seeking an enthusiastic Keyholder/Supervisor to join our team at one of our **Ottawa **store locations! **1405 Carling Ave, Ottawa, ON K1Z 6E6 **or **1642 Merivale Rd, Nepean, ON K2G 4A1** **Why Choose Us**: - Be part of an advocate-driven...

  • Retail Shift Leader

    1 week ago

    Ottawa, Canada Canna Cabana Full time

    Canna Cabana is actively seeking **Full Time **Shift Leaders** **who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. **Duties and Responsibilities**: - Provide assistance to store management in supervising and...

  • Retail Shift Manager

    15 hours ago

    Ottawa, Ontario, Canada Canna Cabana Full time

    OverviewCanna Cabana is a leading retailer in the cannabis industry, seeking experienced individuals to lead our store teams. As a Shift Leader, you will play a crucial role in supervising and facilitating daily operations, ensuring exceptional customer service, and driving sales growth.Key Responsibilities- Provide guidance and support to store management...

  • Budtender

    4 weeks ago

    Ottawa, Canada Unplug Cannabis Co. Full time

    **Who we are**: We are Unplug Cannabis Co. a legal cannabis retailer in the Ottawa region, that incorporates health and wellness. Unplug was created with a focus on mindfulness. We incorporate wellness while acting as guides to assist individuals looking to UNPLUG and reconnect with themselves in order to experience personal fulfillment and growth. We...

  • ▷ Urgent Search! Retail Shift Leader

    3 weeks ago

    Ottawa, Canada Canna Cabana Full time

    Overview Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. Responsibilities - Provide assistance to store management in supervising and facilitating the daily...

  • Cannabis Sales and Service Leader

    15 hours ago

    Ottawa, Ontario, Canada Canna Cabana Full time

    Job OverviewCanna Cabana is a leading cannabis retailer seeking experienced individuals to join our team as Part-Time Shift Leaders. This role offers the opportunity to work in a dynamic environment, develop skills, and contribute to the success of a growing company.Responsibilities- Provide support to store management in overseeing daily operations- Assume...

  • Assistant Store Manager

    4 weeks ago

    Ottawa, Canada Ouid Full time

    **Company description** Ouid is a lifestyle brand that provides contemporary cannabis products and retail experiences. We offer fun, design-forward accessories that our customers can take pride in displaying and we deliver a comfortable and inviting retail experience through educational, interactive displays and knowledgeable staff. We are locally owned and...