Trainer
2 months ago
Under the responsibility of the Training Manager, you will be responsible for delivering training on our proprietary systems to our clients worldwide.
**Role and Responsibilities**:As a Trainer you will**:
- Deliver training on our proprietary system in classrooms and/or at client sites.
- Administer post-training testing to our clients to ensure that student learning has met course objectives.
- Continue own training and development to ensure that the skill set remains updated.
- Deliver training on proprietary system to internal customers, as required.
- May be required to participate in courseware and training tool conception.
- Knows and uses the principles of learning adults.
- Schedule and deliver Coaching session.
- Deliver Webinar on specific topics.
- Delivers remote training session.
**Who you are**:
Driven, detail-oriented, and highly organized. You work well under pressure and are not afraid of doing hard things. You are a strong individual contributor but takes the lead in a team environment. You are an active problem solver and know how to find solutions. You take extreme ownership in all aspects of your work and share credit when credit is due. You can manage competing priorities and execute on agreed upon timelines. You have strong analytical and problem-solving skills and care deeply about the quality of excellence in our products, and for our clients, and will work hard to make sure they are taken care of. You’re a proactive thinker that is always looking for ways to enhance the current processes.
You have excellent written and verbal communication skills and can effectively communicate professionally and personally to other development teams and their Managers. You want a tenured, meaningful career with Leads that lets you dig deep and plant roots. You are energized by the fact that we are a fast-growing, mission-driven, innovative, and acquisitive team - looking for other bright minds to make us and themselves better along the way.
**Qualifications and Experience**:
- University Degree in a relevant technical field.
- 5 years of experience in adult training, in a technical classroom environment.
- Ability to travel approximately 22 weeks per year in the US and internationally.
- Availability to work irregular hours and weekends when traveling, if necessary.
- Ability to train in English, French and Spanish. A fourth language is an asset.
- Excellent communication and interpersonal skills.
- Demonstrated team spirit.
- Ability to work independently with minimum supervision.
- Ability to take on a leadership and act as a coach.
- Experience in computer hardware and software installation.
- Knowledge and/or experience in forensic science and/or firearms is an asset
Fluency in English is required for this position as it will be necessary to communicate with colleagues, partners, suppliers, and customers located abroad. More than 99% of FT's sales are done outside of Quebec; its products and services are sold in more than 80 countries, and it has offices in the United States, Europe, Asia, and Africa.
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