Retail Sales Associate

6 months ago


Hamilton, Canada LAWLOR SAFETY Full time

Lawlor Safety was founded in Hamilton in 1962 to provide safety equipment to the local steel industry. We have since expanded our customer range and provide equipment to customers in the construction, municipal, health care, manufacturing and service industries. From our manufacturer trained staff to our convenient delivery service, we have answered the need for brand name safety products in Southern Ontario.

Lawlor Safety is looking for a **Retail Sales Associate** to join our Hamilton facility. The position is full-time Monday to Friday (between 8am and 5pm) with occasional Saturday coverage.

The Retail Sales Associate is responsible for providing excellent customer service in facilitating the transfer of goods, information and services through our retail store.

**Duties and Responsibilities**:

- Greet customers (in person and on the phone) and assist them in finding products
- Process customer orders through the computer system, including processing returns
- Stock products in both the retail store and warehouse
- Organize and suitably display products in the retail store
- Pull customer orders from stock
- Perform cash register functions
- Maintain and verify inventory when required
- Participate in training and educational programs as needed
- Work within the CRM system to create leads and aid in account management

**Background and Experience Required**:

- Minimum 2 years’ customer service experience in a similar retail environment required, including fulfilling cash register-type functions
- Experience managing retail returns, stocking retail products and organizing retail displays
- A general understanding of health and safety products is considered an asset
- Similar experience in a warehouse environment preferred
- Excellent verbal and written communication skills
- Ability to lift up to 50lbs. without restriction when required, and to work on your feet in a retail environment for large portions of the day

**Salary**: $22.50 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking
- Store discount

Day range:

- Monday to Friday
- Weekends as needed

Application question(s):

- Do you have any limitations on your ability to lift 50lbs. safely and without restrictions?

**Experience**:

- retail sales: 2 years (preferred)
- cash register handling: 1 year (preferred)

Work Location: In person



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