Insulation Services Manager

2 weeks ago

Ottawa, Canada Saint-Gobain Full time

The Insulation Services Manager Canada is responsible for the overall achievement of preferred customer service through highly effective order fulfillment and warehouse operations for our insulation plants in Canada. This will be achieved through the development, implementation, and optimization of Canada Insulation warehousing practices and technology.
Responsible for planning & executing customer service schedule and SAP initiatives, the Services Manager will ensure continued improvement of customer service and order fulfillment for external and internal customers, while still supporting and promoting efficient utilization of distribution and warehousing assets and resources.
With strong analytical capabilities, the incumbent will streamline processes and drive for improvements to overall operations & efficiencies through good inventory management, superior shipping & receiving processes, and enhanced automation and technology.
The Services Manager is a key member of the plant management team and reports directly to the Ottawa Plant Manager.

The Insulation Services Manager Canada manages directly the Ottawa shipping hourly team and indirectly the other plants teams.

**Customer Focus and Service**
- On an ongoing basis, proactively improves inventory, warehouse layout, and shipping/receiving processes to achieve higher levels of effectiveness, including ABCXYZ warehouse layout, STO transfer damage reduction, and last mile STO delivery performance, and evaluates the performance of improvements.
- Interfaces and collaborates regularly with plant warehouse teams, the customer service team, and within the logistics and planning team to maintain and improve service and order fulfillment (customer and internal).
- Responsible for the implementation and maintenance of efficient service, shipping/receiving, and inventory management practices in all insulation Canadian locations.
- Develops and record key relevant KPI’s, reporting, and tracking tools to drive improvement, including past due STO reporting.
- Builds and executes shipping/receiving & inventory control strategies to control operational costs and meet KPI targets and financial budgets.
- Ensures SAP and streamline best practices are maintained at all plants through regular communication, training, and auditing.
- Provides training and support to the plant warehouse teams, and 3rd party logistics partners
- Supports the resolution of system or service issues at the plant warehouses and 3rd party logistics warehouse locations.
- Performs other related duties and responsibilities as assigned by management.

**Required Qualifications**:
**EHS**
- Leads the Shipping/receiving teams with highest respect of EHS charter and policies to achieve a zero accidents, zero occupational illnesses and zero environmental impact for our employees, contractors and visitors.
- Promotes participation and collaboration of all employees seeking ideas and implementation of risk reductions.
- Leads implementation of activities improving SG standard compliance.
- Ensures process systems are in place to maintain all shipping/receiving equipment to meet benchmark targets and environmental standards.

**Leadership, People development and Engagement**
- Sustains and keep developing the positive relationship with our Employees to promote an open and engaged culture.
- Responsible for the development and proper training for all employees reporting directly and indirectly to the position in order to grow internally leaders.
- Provides frequent and high quality communication to his team and other departments (performances, teams meetings, monthly individuals performances).
- Works with employees to improves their working conditions and their engagement.
- Acts as a role model and ensures that all employees are working following the Saint-Gobain principles or conduct and actions.
- Develops and directs implementation of plant goals, objectives, policies and procedures, and work standards where applicable as required by the plant and Company.

**WCM and operations excellence**
- Acts as a change agent to implement a WCM culture working with WCM coordinator and pillar leaders.
- Participates actively in the WCM steering committee, the foundations (housekeeping, management of change, visual management) and pillars implementation.
- Promotes and ensures the daily use of the WCM tools (HERCA, SFA, 5S) to drive continuous improvement of the operations.
- Support transition to 4.0 plant through digitalization of tools for employees and data power for analysis.

**OTHER DUTIES AND RESPONSIBILITIES**
- Reporting of progress in achieving the company’s goals
- Responsible for forklift fleet and shunting services
- Responsible for finished good and packaging raw materials
- Travel as required, with possibility to 75% of time working at sites

**Additional Description**:

- SAP warehouse management experience preferred (5 -10 years), but experience with similar software will be considered
- Coll

  • Heat and Frost Insulator Apprentice

    1 week ago

    Ottawa, Canada Thermal Systems Mechanical Insulation Services Ltd Full time

    EMPLOYER: Thermal Systems Mechanical Insulation Services LtdJOB DESCRIPTION:Roles and ResponsibilitiesLearn the basics about insulationCut and MITRE 45 & 90 properlyDifferentiate between hot and cold pipingExposed and concealHow to measure and write down materialsStack and store materialBasic House keepingLearn and follow all safety policiesCan...

  • Heat and Frost Insulator Apprentice

    3 weeks ago

    Ottawa, ON, Canada Thermal Systems Mechanical Insulation Services Ltd Full time

    EMPLOYER: Thermal Systems Mechanical Insulation Services Ltd JOB DESCRIPTION: Roles and Responsibilities Learn the basics about insulation Cut and MITRE 45 & 90 properly Differentiate between hot and cold piping Exposed and conceal How to measure and write down materials Stack and store material Basic House keeping Learn and follow all safety...

  • General Labourer

    4 weeks ago

    Ottawa, Canada Great Northern Insulation Full time

    Proudly serving Southern Ontario for over 40-years, Great Northern Insulation is the most innovative and dynamic name in the insulation industry today. We’re a leader in providing the best customer service to our unique blend of clients ranging from homeowners to large scale construction companies. We are a network of talented people who care about one...

  • Yard/warehouse Assistant Team Lead

    7 days ago

    Ottawa, Canada Great Northern Insulation Full time

    Great Northern Insulation is the most innovative and dynamic name in the insulation industry today. We’re a leader in proving the best customer service to our unique blend of clients ranging from homeowners to large-scale construction companies, proudly serving all of Ontario. We’re also a network of talented people who care about each other and believe...

  • Installation Lead

    4 weeks ago

    Ottawa, Canada Alio Recruitment Full time

    **Installation Lead** We're growing! We are looking to add an experienced and ambitious lead to our installation team! Are you a hands on, skilled carpenter or installer who focuses on quality, efficiency and customer care? We are looking to add a team lead to our growing organization. **About Us**: We're a leading trusted partner for top-notch insulation...

  • General Construction Labourer

    1 week ago

    Ottawa, Canada GNI Management Group Inc. Full time

    Proudly serving Southern Ontario for over 40-years, Great Northern Insulation is the most innovative and dynamic name in the insulation industry today. We’re a leader in providing the best customer service to our unique blend of clients ranging from homeowners to large scale construction companies. We are a network of talented people who care about one...

  • General Construction Labourer

    1 week ago

    Ottawa, Canada GNI Management Group Inc. Full time

    Proudly serving Southern Ontario for over 40-years, Great Northern Insulation is the most innovative and dynamic name in the insulation industry today. We’re a leader in providing the best customer service to our unique blend of clients ranging from homeowners to large scale construction companies. We are a network of talented people who care about one...

  • General Construction Labourer

    1 week ago

    Ottawa, Canada GNI Management Group Inc. Full time

    Proudly serving Southern Ontario for over 40-years, Great Northern Insulation is the most innovative and dynamic name in the insulation industry today. We’re a leader in providing the best customer service to our unique blend of clients ranging from homeowners to large scale construction companies. We are a network of talented people who care about one...

  • General Construction Labourer

    1 week ago

    Ottawa, Canada GNI Management Group Inc. Full time

    Proudly serving Southern Ontario for over 40-years, Great Northern Insulation is the most innovative and dynamic name in the insulation industry today. We’re a leader in providing the best customer service to our unique blend of clients ranging from homeowners to large scale construction companies. We are a network of talented people who care about one...

  • Continuous Improvement Manager

    4 weeks ago

    Ottawa, Ontario, Canada Saint-Gobain Full time

    Continuous Improvement Manager - Ottawa PlantPosition DescriptionJob SummaryCertainTeed Canada has an exciting career opportunity for a seasoned Continuous Improvement Manager for it's Ottawa Insulation Plant .This is a great chance to join a Top Employer and contribute to our growth and success by demonstrating your passion and expertise for achieving...

  • Process Manager

    4 weeks ago

    Ottawa, Canada CertainTeed Insulation Canada Full time

    Reporting to the Operations Manager, the Process Manager uses his team and World Class Manufacturing (WCM) tools to support all aspects of manufacturing facility by providing technical expertise, and provides process engineering discipline to implement and/or support various projects. The individual will directly manage 3 salaries and indirectly some...

  • Project Manager

    4 weeks ago

    Ottawa, Canada Emtec Global Services Full time

    Company Overview: Emtec is a Global consulting company that provides technology-empowered business solutions for world class organizations. Our Global Workforce of over 1000 consultants provide best in class services to our clients to realize their digital transformation journey. Our clients span the emerging, mid-market and enterprise space. With multiple...

  • Office Manager

    4 weeks ago

    Ottawa, Canada Monarchy Build Full time

    Monarchy Build is a construction company servicing the Ottawa area and we are looking for a full-time office manager to join our team! The position is full-time with office hours of Monday - Friday: 9:00 - 5:00 pm. Our office is located at 1891 Merivale Rd. **Office assistants will carry out the following functions as part of their employment**: - Devote...

  • Continuous Improvement Manager

    5 days ago

    Ottawa, Canada Saint Gobain Full time

    **The Role** CertainTeed Canada has an exciting career opportunity for a seasoned **Continuous Improvement Manager for it's Ottawa Insulation Plant**. This is a great chance to join a Top Employer and contribute to our growth and success by demonstrating your passion and expertise for achieving Company objectives and being solution-driven. *** **What’s...

  • General Construction Labourer

    1 week ago

    Ottawa, ON, Canada GNI Management Group Inc. Full time

    Proudly serving Southern Ontario for over 40-years, Great Northern Insulation is the most innovative and dynamic name in the insulation industry today. We’re a leader in providing the best customer service to our unique blend of clients ranging from homeowners to large scale construction companies. We are a network of talented people who care about one...

  • Customer Service and Logistics Agent

    4 weeks ago

    Ottawa, Canada ADFAST Full time

    Working at Adfast means being part of a human and technological adventure that began over 40 years ago. We are a manufacturer of eco-friendly adhesives, sealants and insulating foams for sustainable building construction. Adfast is certified as an Industry 4.0 showcase by the Ministry of Economy and Innovation, due to the interconnectedness of its multiple...

  • General Labourer General Labourer

    1 week ago

    Ottawa, ON, Canada GNI Management Group Inc. Full time

    Proudly serving Southern Ontario for over 40-years, Great Northern Insulation is the most innovative and dynamic name in the insulation industry today. We’re a leader in providing the best customer service to our unique blend of clients ranging from homeowners to large scale construction companies. We are a network of talented people who care about one...

  • Production Associate

    4 weeks ago

    Ottawa, Canada CertainTeed Canada, Inc. Full time

    **CertainTeed Canada Inc. - Ottawa Insulation Plant** Our company manufactures fiberglass insulation for the construction industry and consumer markets. We are part of Saint-Gobain, the world’s largest and oldest building products Company. The plant operates 24/7 365 days of the year and has a unionized workforce under the Unifor. Wages are set by the...

  • Warranty Technician, 30 Day

    7 days ago

    Ottawa, Canada The Minto Group Full time

    **WARRANTY TECHNICIAN, 30 DAY** **Location: Barrhaven, Ontario** **Build your future at Minto!** Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing...

  • Warranty Technician

    5 days ago

    Ottawa, Canada The Minto Group Full time

    **WARRANTY TECHNICIAN, 30 DAY** **Location: Barrhaven, Ontario** **Build your future at Minto!** Since 1955, we’ve been proudly building better places for people to live, work and play, one home and one relationship at a time. To us, it’s all about special moments — like the thrill of a new apartment, the pride in owning a first home, or a growing...