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Analyst, Digital Analytics

4 months ago


Vancouver, Canada BCLC Full time

**Overview**:
BCLC’s two offices are located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples in Vancouver and the Tk’emlúps te Secwépemc territory, situated within the Secwépemc Nation in Kamloops. We honour and respect the people, the territory, and the land we are part of.

Joining the Social Purpose & Player Experience division at BCLC means you’ll be working with a dedicated group of talented professionals in Communications, Social Purpose and Community & Stakeholder Engagement, ESG, Public Affairs, Player Health, Customer Support Operations, Business Intelligence, Marketing, CRM and Loyalty and Player Experience. As a Crown Corporation that earns more than a billion dollars in annual profit, BCLC’s commitment to giving funds back to the province is an integral part of our business, but still only one piece of a bigger picture. BCLC is committed to creating a welcoming workplace where everyone feels safe, included, and valued. For us, that means building a team that reflects the diversity of the communities we serve. We all are winners when differences are respected, valued and celebrated.

At BCLC, we exist to generate win-wins for the greater good. We believe everything we do must benefit the well-being of all involved. Through our Social Purpose, we aspire to make sure, in all of our endeavours, transactions and relationships - in the most important sense of life, livelihood, meaning, and well-being - nobody loses, and every person we touch comes out ahead.

Social Purpose is the driving force of our business, our opportunity to create a better world through innovation, engagement, and connection. BCLC aims to provide something unique that not only fills a need, but provides value to the province. Join the team responsible for telling our story, building stakeholder relationships, connecting with communities, and achieving our strategic vision for player-centered sustainable growth.

**Job Summary**:
The Analyst, Digital Analytics supports the development, implementation, and maintenance of analytics solutions to grow analytical capabilities and ensures the integrity of reporting data. As an analytics practitioner, the individual is a consultative partner to both internal and external stakeholders, providing education, guidance and recommendations for improvement, and for bringing new concepts and methods to the Data and Analytics Practice.

**Key Accountabilities**:

- Supports the development, implementation, and maintenance of analytics solutions to grow analytical capabilities and ensures the integrity of the reporting data.
- Supports Product Owners and Development teams in gathering and understanding analytics needs and requirements. Works closely with stakeholders to build reporting assets to achieve business objectives.
- Develops data and reporting functionality, including reports and dashboards, based on requirements. Responsible for unit, integration and regression testing.
- Designs, develops and executes queries to access and expose data layers to be used in providing business insights.
- Develops solutions and approaches to utilize analytics as a tool for business and market research and for reporting, predictive modeling, and forward-looking scenarios to improve investment management and performance.
- Collaborates with other Data and Analytics Practice teams and other members of the BCLC’s Business Technology teams to support integrated data solutions.
- Supports growing the Data and Analytics practice, fosters organizational culture, and supports all other team members. Provides training to the team on business intelligence methods, tools, design, and results, and on advanced reporting and database marketing best practices including segmentation, experimentation, core KPI development, and campaign level analysis.

**Minimum Required Qualifications**:
**Education and Experience**
- Degree related to Mathematics, Statistics, Computer Science, Economics;
- Previous experience with sports gambling is preferred;
- 3-5 years of experience in analytics, including related experience where an in-depth understanding of relational databases has been gained;
- Strong experience in business intelligence tools and data governance;
- An equivalent combination of education and experience may be considered;
- Previous experience working in an Agile environment is preferred.

**Technical Requirements**
- Knowledge in the areas of business analysis, business intelligence reporting, digital analytics and/or database marketing
- Advanced communication skills, both written and oral with the ability to work in a cross-functional environment with all levels of management and to explain complex information in an effective manner
- Experience in data collection, data wrangling, data engineering, data analysis and designing reporting solutions including but not limited to dash