Host/hostess

7 months ago

Burnaby, Canada Birdies Restaurants Full time

Host
We are looking for welcoming Hosts to enhance our front door team. As a Host, you set the tone for every customer experience, from the first hello to the last goodbye. To put it simply, the restaurant wouldn’t run smoothly without you

**As a Host, you will**:
Create and maintain the flow of the restaurant. Create and maintain the flow of customers into the restaurant to ensure our Culinary team and servers can deliver world class service.
Work with technology to enhance the customer experience. Support the service team using customer interaction technologies including Skip the Dishes, DoorDash,OpenTable and more.
Create authentic connections in every interaction. Elevate the customer experience through fun, engaging and meaningful conversations with customers.
Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills, and be empowered to make decisions for you and your team members.

**What we need from you**:
A passion and commitment to hospitality, teamwork, fun and the customer experience.
A commitment to fostering a supportive and engaging experience for your team members and customers.
A willingness to learn and an openness to feedback, coaching, and mentorship.
The ability to legally work in Canada.

**What’s in it for you**:
Flexible scheduling to support work/life balance
Employee discount
Mentorship programs
In-house hospitality and culinary training programs
Leadership programs
Career development and opportunity for advancement

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