Quality Assurance Lead

1 month ago

Vancouver, Canada NEOGOV Full time

**About**
- NEOGOV is a proud SaaS leader in the Public Sector for HR, Recruiting, employee development, and management. Through the NEOGOV HR Suite, our passion is to bring efficient and more innovative solutions to public sector organizations. We are in business to
- _serve the people who serve the people._

**What You Will do**
- Lead a team of QA specializing in manual testing, API tests, test automation and performance tests
- Lead the implementation of automation test frameworks
- Follow best practices; including a variety of different testing protocols
- Promote QA productivity through automation, tools, and other best practices
- Review, evaluate, and document existing testing code, processes and contributors
- Create and oversee plans for both automated and manual regression testing
- Design, build, maintain test frameworks for performance testing
- Manage multiple priorities across many products and in time-sensitive situations
- Self-manage; Comfortable with ambiguity and able to work through it to get the right things done
- Ensure end to end QA/Staging/UAT testing initiatives
- Coordinate cross-team test execution - act as central communication point between business and technology
- Monitor execution status and escalate risk areas as needed
- Ensure fast resolution of issues and queries raised by the test team
- Monitor each team’s defect status and backlog - escalate risk areas as appropriate
- Coordinate with the environment management team and the Technology Environment Support team for environment issues
- Track status and completion of test deliverables across teams for an initiative or group of initiatives
- Correlate areas of focus, and prioritize testing methodologies based on prior areas of concern, and areas of current/future development focus
- Manage individual QA team resource allocations to projects, provide leadership/guidance of project level activities; career development activities
- Provide input to the estimation process for the testing and reporting effort
- Lead the development of test strategy and test plan documents for upcoming projects
- Identify and assess testing risks using a systematic approach
- Maintain regression test suites and other test case repositories
- Advise QA Manager/Project Manager regarding overall quality of project. Raise outstanding issues through established channels
- Mentor junior software quality engineers
- Coach team members on quality assurance approaches, recommending appropriate QA practices to support product definition, design, development, and launch

**Who You Are**- Strong problem solver with excellent communication skills-
- Empathetic and have a growth mindset with a desire to learn and embrace challenges-
- Innovative and passionate about your work-
- Leader and mentor with interest to help others on the team**What You Have**
- Master's degree Computer Science, Engineering or a related quantitative discipline
- At least 10 years with experience testing and developing software, including installation, test automation, and test plan documentation.
- Proven experience as a Team lead
- Experience working on HCM products
- Experience with SoapUI, web services, XML, SQL
- Experience with:
- Selenium - automation, including developing frameworks-
- Jmeter - performance/scalability testing tools-
- Cypress or Playwright is a plus- Test Rail - test plan and test case development, management, and reportingExperience with developing in Java, C#, or C++- Experience with CM, build management and continuous integration.
- Experience with the Performance testing design, implementation and reporting.
- Experience working in an Agile/Scrum environment is a plus.

**What NEOGOV Offers**- Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees-
- Generous PTO and Flex-Time off-
- Remote working opportunities-
- 401K Matching-
- Autonomy to grow and find your career path with supportive leadership-
- Truly inclusive and diverse environment- 12-week Paid Parental Leave- Additional Benefits specific to department, etc.-
- #LI-REMOTE_

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