Quality Assurance Lead

3 weeks ago

Vancouver, Canada University of British Columbia Full time

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Information Systems and Technology, Level D

Job Title

Quality Assurance Lead

Department

QA1 | Quality Assurance | Leadership | Integrated Renewal Program Student

Compensation Range

$7,278.33 - $11,372.33 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge, qualifications and experience for the position. In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

July 4, 2023

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above.

Job End Date

Jul 10, 2024

Job Summary

UBC has embarked on a multi-year journey to transform its academic and administrative support processes and system environments for the entire UBC community. In November 2020, UBC successfully went live with its new HR and Finance implementation of Workday. The Integrated Renewal Program (IRP) is now focused on the journey to renew the Student information ecosystem, anchored by the implementation of Workday Student.

The Integrated Renewal Program—Student (IRP Student) vision is to transform the way UBC supports learning and research, and how UBC works, to create a cohesive, integrated, and enriched experience for students, staff, and faculty. This implementation will result in superior support for UBC students, a better user experience, a new set of tools, a new way of working, and improved reporting for informed decision-making. IRP Student will leverage the industry-leading cloud enterprise solution Workday to replace our current core Student administration systems with a new integrated, user friendly, mobile-enabled platform.

For more information on the IRP Student, please visit

The QA Lead will plan and track various testing activities for one or more workstreams relating to Workday, Ecosystems, and/or Integration, coordinate test planning and test scenario creation, manage the defect triage process, report on test quality indicators and status, improve existing testing methodology, processes, and standards. The QA Lead will report to the QA Manager, while working closely with the Project Managers and Delivery Team. As a member of the Testing Shared Services team in IRP Student, the incumbent will provide resource planning requirements and contribute to the program testing resource plan. The QA Lead will also provide technical expertise and operational management necessary to manage testing activities within one or multiple workstreams.

Organizational Status

The QA Lead reports to the QA Manager within IRP Student, while working closely with test management team, project managers, test team, delivery teams, vendors, and other staff across IRP. This role will interact regularly with other administrative and academic units.

Work Performed
- Defines and implement test strategy and test plans for specific, estimates, and schedule
- Develops and implements procedures, methods, standards and controls to support effective testing, monitor compliance, mitigate testing risks, and achieve team results.
- Leads the day to day delivery of testing services and activities, tracks progress and prepares test reports
- Acts as primary escalation point for testing issues related to specific workstreams
- Provides empirical data (e.g. test results, defect metrics) to support assessment activities
- Works with the delivery team including technical and functional staff to develop testing resource plan for specific workstreams, and communicates resource needs from the testing resource pool
- Coordinates and distributes work for testers, monitors workloads, and makes necessary adjustments
- Defines testing environment required and ensure completeness of setup prior to the start of testing
- Works effectively with project managers, product vendors, and system integrator to agree on the appropriate test approach to ensure the quality of the solution outcome is understood and known issues are actioned
- Advocates the appropriate level of testing based on quality, timeline, and resource
- Ensures teams adheres to the defined methods, procedures, and quality objectives
- Conducts regular testing status reviews with QA Managers, Project Managers, and team at required quality checkpoints.
- Ensures completeness of test coverage, and provides technical and analytical guidance in testing
- Assesses the progress and effectiveness of the testing effort. Monitors and analyzes test results and defect metrics.
- Creates materials for testing kick-offs, testing trainings, or other testing related topics.
- Creates testing reports and tracker to communicate testing progress with workstreams
- Assesses opportunities for test automation
- Creates Test Cas

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