Network Technician

4 months ago

Vancouver, Canada O'Neill Technologies Inc. Full time

**Company Overview**
O’Neill Technologies is an established Vancouver IT company that thrives on providing exceptional customer service and expert technical support, and we offer a complete set of services to assist our customers in optimizing the use of their technology.

**We have an exciting career opportunity for a Network Technician who is an **_**expert at handling the details**_ - you are known for your organizational magic and dedication to bringing your solution-focused attitude to work every day.

This role is a vital part of the high-quality service we provide and helps ensure smooth communication, detailed documentation, and overall efficiency between clients and vendors.

We offer a competitive salary, opportunities for career growth and training, and full health benefits after 90 days.

**Duties include**:

- Client Support_
- Lead, manage or participate with new and ongoing projects
- Configure and deploy equipment into new and existing network environments, including physical and virtual servers
- Provide maintenance and diagnostics for various network components (eg. servers, storage, backup systems, workstations, switches, routers, access points etc.)
- Review and provide disaster recovery planning and execution
- Some flex time required for disaster recovery and critical support situations
- Monitor and provide ongoing maintenance of clients’ networks, servers and systems
- Keep a timely and detailed record of all incidents, while maintaining accountability and ownership until incidents are resolved
- Maintain client site network documentation
- Establish and maintain effective working relationships with clients and team members
- Internal Support_
- Identify opportunities for product and support sales to clients
- Help maintain and develop our in-house network
- Assist in defining and refining the technology we provide to our clients

**Requirements - 2-3 years in a similar role, in addition to**:

- Technical Skills_
- Microsoft 365 Migrations, Management and Administration
- Microsoft Azure experience
- Microsoft Server Deployment and Administration
- Microsoft Windows Workstation Administration (current versions)
- Microsoft AD Administration
- HPE Server Hardware experience
- HPE Storage Administration
- Network Switch Management
- Microsoft Exchange Administration
- Good understanding of Networking Including IPv4/IPv6, DHCP, DNS, etc.
- Backup Strategies and Administration
- Other_
- Excellent communication and interpersonal skills
- The ability to be professional and patient when supporting clients and fellow team members in difficult and stressful situations
- Strong analytical skills, organizational skills, and attention to detail
- Enjoy working within a team, but can also work effectively independently

**Job Types**: Full-time, Permanent

Pay: From $60,000.00 per year

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- related technical: 2 years (preferred)

Work Location: In person

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