General Clerk

Cochrane is located in the breathtaking Bow Valley corridor in the foothills of the Rocky Mountains in southern Alberta. With a population of over 37,000 people, and growing steadily every year, Cochrane is a thriving town, surrounded by world-famous ranch country. Our western heritage is reflected in the Town’s architecture and our friendly people. The Town of Cochrane welcomes innovative and skilled individuals to join our team of over 250 employees.
As a key contributor, the General Clerk is responsible for overseeing and ensuring the integrity of all Utility and General Accounts Receivable accounts for the Town.
This person is a customer service focused professional with attention to detail and the ability to balance multiple priorities. They provide support for residents and they love accounting and finances They’re a part of a team that is evolving and responding to the Cochrane’s increasing population and financial complexities. This team is a group of hardworking finance professionals and administrators dedicated to process improvements and contributing to the long-term financial success for Cochrane.
Why should you consider working for us?
Our employees enjoy many perks including competitive public sector pay, comprehensive health and dental benefits package, professional learning and development opportunities and the opportunity to work with other talented municipal professionals.
As an organization, Cochrane has a focus on investing in people. This is not a boring municipality. We are growing into an organization with a focus on transparency, critical thinking, curiosity, reflection and innovation. We support experimentation as part of the growth process and strive for continuous improvement. We are municipal employees, and we are accountable to all the residents of Cochrane. Want to be a part of this exciting time?
As the General Clerk - Utilities and Accounts Receivable, you will:

- Process general Accounts Receivable accounts including generating, reviewing and correcting invoices. Ensure the set-up, maintenance and closing of accounts within the financial system.
- Accurately set-up and maintain all utility accounts; this includes monthly preparation and distribution of utility bills.
- Maintain the utility auto-pay plan, assist customers with preparing documents and ensure changes are up to date.
- Administer the collection process and generate penalties, in accordance with outlined procedures, to obtain outstanding account balances owed by utilities customers.
- Ensure compliance with provincial and municipal regulations as they pertain to utilities.
- Generate work orders and liaise with the Water, Wastewater, Waste and Recycling sections regarding account activity for utilities.
- Prepare all necessary Accounts Receivable and Utility reports to balance monthly sub-ledgers.
- Maintain physical and electronic filing systems. Adheres to corporate records management, FOIP and all other applicable regulations.

If many of the following characteristics and skills describe you, we want to meet you
- High School Diploma or equivalent, supplemented with coursework in bookkeeping or accounting
- Experience within an accounting role Basic accounting knowledge and work experience
- Experience working with MS Office suite, Sensus or other meter reading software
- Experience with cash handling and answering public enquiries
- Knowledge of municipal government considered an asset
- Ability to troubleshoot and analyze data
- Intermediate Microsoft Excel skills are required
- Time-management ability
- Excellent customer service skills
- Ability to maintain confidentiality
- Adaptable to changing work priorities and timelines
- Ability to work independently and as a team member
- Excellent organization and records management skills

We are committed to providing a healthy and safe work environment for all our employees. You will take reasonable care to protect your health and safety and that of others present at worksites, perform work safely, follow all relevant health and safety legislation, directives and procedures and attend all identified orientations and training.
**Still interested? Here’s how to apply**:

- Qualified individuals are encouraged to submit your resume, and a letter stating how your experience match the required qualifications, skills and abilities for this position.

We thank all applicants for their interest, however only those selected for an interview will be contacted. All applicants must be legally entitled to live and work in Canada.
Land Acknowledgement
In the spirit of reconciliation, we acknowledge that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.