Aftermarket Coordinator

**Aftermarket Coordinator**

**London, Ontario**

**Automation and Robotics Division**

The Automation and Robotics Division is comprised of problem solvers who automate and improve manufacturing processes through innovative projects. Speed, precision, flexibility, adaptivity, and tenacity are traits that our people share with the robotic systems we create. With an intense focus on customer experience, we are growing rapidly and constantly evolving.

As a member of the Aftermarket team, you will be the first to connect with our customers for post installation and warranty support requests. These requests will encompass quotes, breakdown support, service requests and more. You will be responsible for supporting with the coordination of team members and materials required to solve our customers inquires.

**What would a typical day be like?**
- In coordination with senior staff and designers, prepare parts quotes within excel; ranging from simple repeats to tracking down old assemblies
- Working with purchase components vendors for pricing
- Prepare PO order sheets in ETO
- Project preparation in the ERP system Deltek such as setting budgets, uploading POs and more
- Backup support for the Supply Chain Team specifically surrounding processing of Pos
- Invoicing review
- Onsite project coordination
- T&M billing assistance

**What qualifies you for this opportunity?**
- Post-secondary education in Supply Chain or related studies
- Experience working in an engineering environment is ideal
- Previous experience working with an ERP system an asset
- Intermediate to advanced skill level within excel and other Microsoft suit products
- Highly detailed oriented
- Ability to multitask effectively and efficiently
- Methodical, inquisitive and curious

**What does JMP Offer You?**

Here at JMP, we offer a very generous compensation and benefits package including:

- Health
- Dental coverage
- RRSP Matching
- 401K Matching
- and more

**ABOUT CONVERGIX AUTOMATION SOLUTIONS**

Convergix Automation Solutions is a Global Systems Integrator specializing in custom automated manufacturing systems including, robotics, controls, material handling, information and software systems, process automation in a variety of manufacturing industries. With over 900 employees, 25+ Locations worldwide and $300M in Sales, Convergix is growing organically as well through acquisition to become a leading $1B Automation Integration global partner. We are a single source automation solutions provider that leverages the geography, technology, industry expertise and capacity of the entire Convergix portfolio across the entire value chain for our customers in a diverse set of industries.

**JMP Solutions (a Convergix Company)**

**What does JMP value?**

Our values are our foundational concepts on which we build JMP; we adhere to these no matter what mountain we climb.
- **Integrity**: We do what we say we will do, every time, all the time.
- **Relationships**: We identify professional working relationships and create opportunities to develop those relationships
- **Collaboration**: We team together to achieve far more than we could on our own
- **Leadership**: We value people who lead by example, take pride in what they do and inspire others
- **Respect**: We promotes a caring environment of mutual respect for employees, customers, partners, and communities
- **Excellence**: We set high standards of performance for ourselves and our team

**Why join the JMP team?**

As a growing company in the industrial technology industry and rooted with strong corporate values, JMP Solutions can offer a unique value proposition to employees. Our employee promise is a rewarding employee experience delivered through a focus on three key areas:

- Development and Career Growth
- Impact and Recognition
- Flexibility and Collaboration

JMP Solutions has an accommodation program in place that provides reasonable accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please contact Human Resources.

**Benefits**:

- Dental care
- Flexible schedule
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person