Bilingual Case Manager, Youth Justice Services

3 weeks ago

Ottawa, Canada Youth Services Bureau of Ottawa Full time

**Gestionnaire de cas, Services de justice pour les jeunes**

**Emplacement**: Ottawa, Ontario

**Relève du**: Directeur adjoint des programmes et services, Services de justice pour les jeunes

**Statut d’emploi**: Permanent à temps plein (2 postes)

**Statut d’unité de négociation**: Inclus (travailleur de la jeunesse)

**Salaire annuel**: 56 305,60 $ à 67 620,80 $

**Exigences linguistiques**: L’anglais et le français sont essentiels

**Numéro de référence **:22-136

Date de clôture : 10 janvier 2023

**Étape de l’affichage**:I**nterne / Externe**

**À propos de nous**

Fondé en 1960, le Bureau des services à la jeunesse d’Ottawa (BSJ) est l’un des organismes à but non lucratif les plus importants et les plus complets d’Ottawa et un organisme de bienfaisance enregistré. Il offre des services de santé mentale, des programmes d’emploi, des refuges d’urgence, des services communautaires, de santé et de logement, ainsi que des programmes de justice pour les jeunes de la région d’Ottawa, desservant chaque mois entre 2 500 et 3 000 personnes à risque de 12 ans et plus et leurs familles. Le BSJ emploie 350 professionnels attentionnés dans un environnement syndiqué dans plus de 26 emplacements à Ottawa.

Sous la supervision directe du directeur adjoint des programmes et des services, les gestionnaires de cas font partie d’une équipe multidisciplinaire au sein du système de justice pour les jeunes et sont les membres de l’équipe directement responsables de l’établissement, de la mise en œuvre et de la facilitation d’un plan de gestion de cas complet pour chaque jeune bénéficiant des services de justice pour les jeunes, de l’admission à la sortie, conformément aux politiques et aux procédures de l’organisme.

**Ce que vous ferez**
- Fournir des services de gestion de cas continus aux clients pour soutenir les jeunes de l’admission à la sortie.
- Tenir à jour les dossiers des clients, remplir les rapports et la documentation sur la gestion des cas (y compris les objectifs et les mesures) et les rapports de synthèse.
- Établir des relations et des rapports avec les clients, les familles et les partenaires communautaires.
- Réaliser des évaluations, déterminer les points forts et les besoins, et effectuer les aiguillages appropriés.
- Mettre les jeunes en contact avec les soutiens communautaires, les liens avec les possibilités d’emploi et/ou d’éducation et aider les jeunes à obtenir un logement à long terme, si nécessaire.
- Participer et diriger la programmation et les compétences de vie.
- Se conformer à toutes les exigences législatives, aux politiques et aux procédures du Bureau.
- Préserver la confidentialité, les droits et les responsabilités des clients.
- Défendre les intérêts des clients et faciliter l’accès aux ressources et services communautaires.
- Représenter le Bureau de manière professionnelle. Maintenir des relations de travail positives avec la communauté, les autres fournisseurs de services et les partenaires.
- Assister et participer à la supervision.
- Participer à la supervision continue des employés à temps partiel/étudiants.
- Suivre les pratiques de travail sécuritaires établies par le Bureau et le programme.
- Veiller à ce que les pratiques de travail sécuritaires soient respectées, conformément aux règles établies par le Bureau et le programme.
- Assurer la conformité avec les politiques et procédures du Bureau, les politiques du programme, les conventions collectives et la législation pertinente.

**Cette possibilité peut vous convenir si vous avez les qualités suivantes**
- Un diplôme ou un baccalauréat en sciences sociales
- Un minimum de deux ans d’expérience en gestion de cas
- Connaissance avérée des services communautaires et des orientations internes/externes.
- Compétences avérées en matière de communication écrite et verbale
- Capacité à travailler de manière autonome et en tant que membre efficace d’une équipe.
- Volonté de travailler jusqu’à deux soirs par semaine, et occasionnellement les fins de semaine.
- Maîtrise de l’anglais (pour les deux postes) et du français (pour un poste)

***Vous obtenez des points supplémentaires si**
- Vous parlez couramment le français
- Vous avez une expérience de travail avec des jeunes en conflit avec la loi.
- Vous avez travaillé avec des communautés marginalisées et des clients ayant des identités intersectionnelles.

**Avis** de non-responsabilité**:
**TERMES DE L’EMPLOI**:3Le BSJ valorise la diversité. Nous sommes engagés à bâtir une main-d’œuvre qui reflète la diversité de notre collectivité.

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