Bilingual Youth Worker, Mobile Crisis

3 weeks ago

Ottawa, Canada Youth Services Bureau of Ottawa Full time

**Bilingual Youth Worker, Mobile Crisis**

**Location**: Ottawa, Ontario

**Reports to**: Coordinator, Mobile Crisis

**Employment Status**: Casual Part-time

**Bargaining Unit Status**: Included (Youth Worker)

**Annual Salary**: $26.94-$33.82

**Language requirements**: English is essential. French is essential

**BFOR**:Female

**Reference Number**: 23-041

**Closing Date**: June 30th, 2023

**Posting Stage**:Internal and external**

**About us**:
Under the general direction of the Director of Mental Health and the immediate supervision of the Coordinator of Mobile Crisis, the Youth Worker provides immediate phone, online chat and mobile response, crisis intervention and short-term follow-up services to children and youth aged 0 to 18, and their families in accordance with the policies and directives established by the Board.

**What you will do**:

- Intervene on the phone, online chat and by home-based visits to manage crisis situations
- Conduct risk assessments, identify the level of urgency of the crisis, and develop safety plans
- Complete a thorough assessment when required and develop recommendations regarding a plan of care
- Assess client need for and recommend when appropriate additional resources or multi-disciplinary support for client
- Ensure that documentation is maintained according to program policy and procedures including client files and contact activities, plans of care (including goals/action), daily logs and summary reports.
- Provide information and training sessions when required
- Participate in community development efforts
- Participate in staff meetings for the mobile crisis team; participate in appropriate related meetings in the agency and community
- Follows safe work practices as established by the Bureau and the Program.

**This opportunity may be right for you if you have the following**:

- (The qualifications are appended to the job description and are not intended to be part of the job description)_
- Diploma or degree in social work or related field.
- Minimum two years related experience in case management, crisis intervention and/ or counseling
- Demonstrated knowledge base in child and adolescent development
- Demonstrated crisis intervention skills with an ability to connect quickly with clients
- Demonstrated counseling skills working with children, adolescents and families
- Demonstrated ability to assess need for multi-disciplinary support or other resources
- Knowledge of community resources and relevant legislation
- Available for shift work including weekdays, weekends, and overnights.
- Valid driver’s license
- Written and verbal fluency in English is essential.
- Written and verbal fluency in French is essential

**Disclaimer**: This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be asked to perform other duties as required.

**TERMS OF EMPLOYMENT**: YSB values diversity. We are committed to building a workforce that reflects the diversity of our community.

Accommodation will be made available for applicants with a disability throughout the hiring process. Applicants must make their needs known in advance.

**Join us**

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

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