Receptionist (Part-time)
2 weeks ago
Bayshore HealthCare is one of the Canada’s leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada’s Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario. Bayshore Healthcare is also recognized as Canada’s Best Employers in Forbes 2023 list.
Under the direction of the immediate Supervisor, the Receptionist will all handle incoming calls, such as but not limited to clients, staff, and general and corporate inquiries. The Receptionist is the main point of contact for Bayshore Healthcare.
The Receptionist reports to Director, Client Experience Center.
**Key Duties and Responsibilities**
- Welcomes visitors to the company and direct them based on the nature of their trait.
- They will also manage and operate a multiline telephone system and responds to all incoming calls in a friendly and professional manner.
- Oversee and manage the activity in the front lobby.
- Manage a large volume of calls in a fast-paced healthcare environment.
- They will be the main point of contact for Bayshore.
- Answer calls and transfers them to the appropriate department.
- Receive and sort incoming mail daily.
- Schedule meeting rooms when required.
- Participate in ongoing internal and/or external continuing education activities.
- Adhere to Bayshore Policies and Procedures.
- Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System.
- Participates in proactive Health & Safety activities while performing all duties. Is responsible for notifying the immediate Supervisor of any Health & Safety risks or concerns.
- Maintains confidentiality of client and corporate information and discusses same only with appropriate Bayshore personnel.
- Complete other tasks as requested.
**Work Location** : Bayshore Healthcare, National Office located at 2101 Hadwen Rd., Mississauga, ON, L5K 2L3
**Schedule & Part-Time hours** : 25 hours weekly, Monday to Friday, 12 noon to 5 PM
Job Qualification
**Education**
Minimum - Secondary School Diploma; completion of a clerical or receptionist training program is preferred
**Experience**
A minimum of two years of recent experience as a Receptionist in an office setting
Bilingual in English and French, would be an asset
**Other Skills and Abilities**
LI-Onsite
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