Current jobs related to Customer Experience Associate - Comox - TD Bank
-
Customer Experience Associate
22 hours ago
Comox, Canada Scotiabank Full timeCustomer Experience Associate role requires building strong relationships, delivering excellent service, and uncovering customers' needs in a fast-paced banking environment. As a Customer Experience Associate, you will be the face of our branches, connecting with customers in a relatable way and providing exceptional service throughout their journey. Your...
-
Customer Experience Associate
22 hours ago
Comox, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...
-
Customer Experience Associate
3 days ago
Comox, Canada Scotiabank Full timeAbout the RoleWe are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesTake a proactive approach to understanding customer needs and...
-
Customer Experience Associate
4 days ago
Comox, Canada Scotiabank Full timeAbout the RoleWe are seeking a Customer Experience Associate to join our team at Scotiabank. As a key member of our Canadian Banking Branch network, you will be responsible for providing exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesTake a proactive approach to understanding customer needs and...
-
Customer Experience Associate
4 days ago
Comox, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, providing proactive support and guidance throughout their...
-
Customer Experience Associate
5 days ago
Comox, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, delivering exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, providing proactive support and guidance throughout their...
-
Customer Experience Associate
7 days ago
Comox, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively identify and...
-
Customer Experience Associate
7 days ago
Comox, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively identify and...
-
Customer Experience Associate
2 weeks ago
Comox, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our Canadian Banking Branch network, you will play a vital role in delivering exceptional service to our customers and helping them achieve their financial goals.Key ResponsibilitiesProactively identify and...
-
Customer Experience Associate
2 days ago
Comox, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, connecting with customers in a relatable way to provide exceptional service throughout their journey.Key responsibilities include:Discovering customers' needs and listening to understand their requestsProcessing day-to-day transactionsNurturing long-standing...
-
Customer Experience Associate
2 days ago
Comox, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, connecting with customers in a relatable way to provide exceptional service throughout their journey.Key responsibilities include:Discovering customers' needs and listening to understand their requestsProcessing day-to-day transactionsNurturing long-standing...
-
Customer Experience Associate
4 months ago
Comox, Canada TD Bank Full time**Customer Experience Associate**: - 426720BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1966 Gutherie Road, Unit B **Employment Type** - Regular **City** - Comox **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 18.75 **Workplace Model** - Onsite **Pay Details** **Department...
-
Customer Experience Associate
4 months ago
Comox, Canada TD Bank Full time**Customer Experience Associate**: - 415729BR **Job Category - Primary** - Retail Banking - Customer Service **Work Location** - 1966 Gutherie Road, Unit B **Employment Type** - Regular **City** - Comox **Time Type** - Part Time **Province/State** - British Columbia **Hours** - 15 **Workplace Model** - Onsite **Pay Details** **Department...
-
Customer Experience Associate
1 month ago
Comox, Canada TD Bank Full time**Work Location**: Canada **Hours**: 15 **Line of Business**: Personal & Commercial Banking **Pay Details**: **KEY ACCOUNTABILITIES** **CUSTOMER** - **Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice**: - **Complete a...
-
Customer Experience Associate
4 days ago
Comox, Canada TD Bank Full timeJob DescriptionKey AccountabilitiesCustomerDeliver exceptional customer experiences through every interaction, contributing to the ongoing improvement of the branch customer experienceComplete a range of financial transactions in an accurate and efficient mannerAssist with responding and resolving customer concerns, escalating when necessaryIdentify customer...
-
Customer Experience Associate
4 days ago
Comox, Canada TD Bank Full timeJob DescriptionKey AccountabilitiesCustomerDeliver exceptional customer experiences through every interaction, contributing to the ongoing improvement of the branch customer experienceComplete a range of financial transactions in an accurate and efficient mannerAssist with responding and resolving customer concerns, escalating when necessaryIdentify customer...
-
Customer Experience Associate
4 days ago
Comox, Canada TD Bank Full timeJob DescriptionKey AccountabilitiesCustomerDeliver exceptional customer experiences through every interaction, contributing to the ongoing improvement of the branch customer experienceComplete a range of financial transactions in an accurate and efficient mannerAssist with responding and resolving customer concerns, escalating when necessaryIdentify customer...
-
Customer Experience Associate
2 weeks ago
Comox, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our branch network, you will be responsible for providing exceptional service to our customers, helping them achieve their financial goals, and building strong relationships with our clients.Key...
-
Customer Experience Associate
2 weeks ago
Comox, Canada Scotiabank Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our branch network, you will be responsible for providing exceptional service to our customers, helping them achieve their financial goals, and building strong relationships with our clients.Key...
-
Customer Experience Representative
3 weeks ago
Comox, Canada Scotiabank Full timeAbout the RoleAs a Customer Experience Associate at Scotiabank, you will be the face of our branches, providing exceptional service to our customers and helping them achieve their financial goals.Our ideal candidate is a people-centric individual who can connect with customers in a relatable way, taking a proactive approach to discovering their needs and...
Customer Experience Associate
4 months ago
413339BR
Retail Banking - Customer Service
Comox, BC
July 5, 2023
Company Overview
Department Overview
At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.
We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.
Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.
**Job Description**:
In this role, you will:
- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD’s Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers’ concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence
**Requirements**:
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner
Hours
22.5
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
