Indigenous Client Relations Liaison

4 months ago

Halifax, Canada Mi'kmaw Native Friendship Centre Full time

**Employment Opportunity**: Indigenous Client Relations Liaison (Partime/Evenings)

**Location**: Halifax, NS

**Salary Range**: $22.00 per hour

**Employment Term**: Saturday and Sunday 3pm to 11pm (16 hours weekly)

**Reports To**: Operations Coordinator

**General Description**:
The Diamond Bailey Healing Centre (DBHC) is a new facility developed and operated by the MNFC and is a response to the need within the Urban Indigenous Community for an Indigenous-led, trauma-informed and culturally appropriate facility where members of the urban Indigenous community can receive healing programming in addition to stable housing that is imbedded in Indigenous tradition and culture in all aspects of program delivery. The DBHC will provide clients with teachings and resources necessary to heal, live a balanced lifestyle - according to the principals of the medicine wheel, and to ultimately gain housing stability.

DBHC is looking for 1 (one) **part time** Indigenous Client Relations Liaisons who will be responsible for working with the urban Indigenous clients at the Diamond Bailey Healing Centre to ensure that clients are receiving thorough wrap around supports throughout their healing journey. The ICRL will be responsible for completing general administrative, clerical and reception duties of the DBHC, and ensuring that client needs, inquiries, or referrals are communicated to the proper coordinator, housing worker, or manager. This Indigenous Client Relations Liaison position is extremely dynamic in nature, as the ICRL’s will act as general support to the Diamond Bailey team as a whole, and will provide added support as directed to ensure that general operations of the DBHC are running smoothly and efficiently. This position works collaboratively with interdepartmental programs and services to ensure all community members’ needs are identified and addressed accordingly.

**Key Responsibilities**:
**Administrative**:

- Greet and direct all community members, visitors and general public to the Diamond Bailey Healing Centre
- Answer all incoming calls, social media messages, and answer inquires whenever possible to aid community members
- General main administrative duties, such as; providing information and assistance to clients and those with general inquiries or referrals.
- Maintain the use of supplies, equipment and order new office supplies as needed
- Keep up to date client files, records and documents
- Enter data in the MNFCs data base system, daily and ensure that the database and all client files are up-to-date.
- Ensure confidentially of all records and files, unless release of specific information is authorized by the Diamond Bailey Manager

**_Client Support:_**
- Direct complaints, inquiries, and requests from community members and clients to the appropriate coordinator, manager, or other departments.
- Work in collaboration with the Diamond Bailey Manager and Coordinators to ensure that every client is receiving an abundance of support in balancing their medicine wheels and having all of their needs met.
- Work closely with DBHC staff and all MNFC programs providing referral support or directing inquiries
- Display a positive, enthusiastic attitude with clients to promote client participation and engagement.
- Establish working relationships and collaborative arrangements with the MNFC and DBHC department coordinators to meet the wholistic needs of Indigenous clients, in accordance with the teachings of the medicine wheel.
- Assist with the client orientation process, such as; Providing a thorough tour of the facility and accommodations, having clients sign documents,
- The ICRL’s will provide support to coordinators in areas such as; Security checks of the client accommodations, reminding clients of appointments or programs, preparing and/or helping to facilitate programming, entering data into the MNFC Database.
- Inform clients of all programs and services offered by the MNFC and other external programs and supports that are available to meet the unique needs of Indigenous clientele
- Work collaboratively with interdepartmental staff to ensure equitable and timely access to current resources and services, such as; (housing, harm reduction services, justice, family resources, education/ training, employment, social supports, and cultural/ traditional supports (elders, ceremony)
- Support all coordinators and management staff by ensuring that referrals of client/ community members are communicated in a positive respectful manner

**_Communications:_**
- Keep the communication boards up to date with relevant material, such as job postings, notices, newsletters, events (remove any old or out of date information)
- Post community events to social media (Facebook Account)

**_Other Duties:_**
- Maintain a workplace environment and approach that meets the cultural and wholistic needs of Indigenous clients.
- Practice and maintain a positive leadership role; lead by example with trauma-informed, no

  • Indigenous Client Relations Liaison

    3 months ago

    Halifax, Canada Mi'kmaw Native Friendship Centre Full time

    **Employment Opportunity**: Indigenous Client Relations Liaison (Casual) **Location**: Halifax, NS **Salary Range**: $22.00 per hour **Employment Term**: Causal (overnights) **Reports To**: Operations Coordinator **General Description**: The Diamond Bailey Healing Centre (DBHC) is a new facility developed and operated by the MNFC and is a response to...

  • Indigenous Client Relations Liaison

    3 months ago

    Halifax, Canada Mi'kmaw Native Friendship Centre Full time

    **Employment Opportunity**: Indigenous Client Relations Liaison (Partime/Overnights) **Location**: Halifax, NS **Salary Range**: $22.00 per hour **Employment Term**: Saturday and Sunday 11pm to 7am (16 hours weekly) **Reports To**: Operations Coordinator **General Description**: The Diamond Bailey Healing Centre (DBHC) is a new facility developed and...

  • Indigenous Client Relations Liaison

    4 weeks ago

    Halifax, Canada Mi'kmaw Native Friendship Centre Full time

    **Employment Opportunity**: Indigenous Client Relations Liaison (Overnight Casual) **Location**: Halifax, NS **Salary Range**: $23.80 per hour **Employment Term**: Contract September 2024 - March 31, 2025 (possibility of annual renewal), Full time (Sunday - Thursday Overnights) **Reports To**: Operations Coordinator **General Description**: The Diamond...

  • Indigenous Client Relations Liaison

    4 weeks ago

    Halifax, Canada Mi'kmaw Native Friendship Centre Full time

    **Employment Opportunity**: Indigenous Client Relations Liaison (Evenings Casual) **Location**: Halifax, NS **Salary Range**: $23.80 per hour **Employment Term**: Contract September 2024 - March 31, 2025 (possibility of annual renewal), Full time **General Description**: The Diamond Bailey Healing Centre (DBHC) is a new facility developed and operated by...

  • Indigenous Client Relations Liaison Team Lead

    1 month ago

    Halifax, Canada Mi'kmaw Native Friendship Centre Full time

    Employment Opportunity: Indigenous Client Relations Liaison Team Lead (overnights) Location: Halifax, NS Salary Range: $23.80-25.00 per hour Employment Term: Contract September 2024 – March 31, 2025 (possibility of annual renewal), Full time hours (40 hours/ week) Reports To: Operations Coordinator General Description: The Diamond Bailey Healing Centre...

  • Indigenous Client Relations Liaison Team Lead

    1 month ago

    Halifax, Canada Mi'kmaw Native Friendship Centre Full time

    Employment Opportunity: Indigenous Client Relations Liaison Team Lead (overnights) Location: Halifax, NS Salary Range: $23.80-25.00 per hour Employment Term: Contract September 2024 – March 31, 2025 (possibility of annual renewal), Full time hours (40 hours/ week) Reports To: Operations Coordinator General Description: The Diamond Bailey Healing Centre...

  • Indigenous Community Relations Coordinator

    1 month ago

    Halifax, Nova Scotia, Canada Mi'kmaw Native Friendship Centre Full time

    Employment Opportunity: Indigenous Client Relations Liaison Team Lead (overnights)Location: Halifax, NSSalary Range: $23.80-$25.00 per hourEmployment Term: Contract (possibility of annual renewal), Full time hours (40 hours/week)Reports To: Operations CoordinatorOverview:The Diamond Bailey Healing Centre (DBHC) is a newly established facility operated by the...

  • Indigenous Community Relations Coordinator

    1 month ago

    Halifax, Nova Scotia, Canada Mi'kmaw Native Friendship Centre Full time

    Position Overview: Indigenous Client Relations Liaison Team Lead (overnights)Location: Halifax, NSCompensation: Competitive hourly wageEmployment Type: Contract with potential for renewal, Full-time (40 hours/week)Reporting Structure: Reports to the Operations CoordinatorOrganizational Context:The Diamond Bailey Healing Centre (DBHC) is a pioneering...

  • Indigenous Community Relations Supervisor

    1 month ago

    Halifax, Nova Scotia, Canada Mi'kmaw Native Friendship Centre Full time

    Employment Opportunity: Indigenous Client Relations Liaison Team Lead (overnights)Location: Halifax, NSSalary Range: $ per hourEmployment Term: Contract, Full time hours (40 hours/week)Reports To: Operations CoordinatorGeneral Overview:The Diamond Bailey Healing Centre (DBHC) is a newly established facility operated by the Mi'kmaw Native Friendship Centre...

  • Client Relations Liaison

    2 weeks ago

    Halifax, Nova Scotia, Canada beBee Professionals Full time

    Client Relations Coordinator Role at beBee Professionals **Job Summary** beBee Professionals is seeking a skilled Client Relations Coordinator to provide exceptional customer service and manage client relationships in Halifax. The ideal candidate will possess a Bachelor's degree in Business Administration or a related field, along with at least two years...

  • Client Relations Liaison

    2 weeks ago

    Halifax, Nova Scotia, Canada beBee Professionals Full time

    Client Relations Coordinator Role at beBee Professionals **Job Summary** beBee Professionals is seeking a skilled Client Relations Coordinator to provide exceptional customer service and manage client relationships in Halifax. The ideal candidate will possess a Bachelor's degree in Business Administration or a related field, along with at least two years...

  • Client Relations Liaison

    2 weeks ago

    Halifax, Nova Scotia, Canada beBee Professionals Full time

    Client Relations Coordinator Job Description **About the Role** beBee Professionals is seeking a skilled Client Relations Coordinator to provide exceptional customer service and manage client relationships in Halifax. **Key Responsibilities** * Respond to client inquiries and resolve customer complaints in a timely and professional manner * Provide...

  • Client Relations Liaison

    2 weeks ago

    Halifax, Nova Scotia, Canada beBee Professionals Full time

    Client Relations Coordinator Job Description **About the Role** beBee Professionals is seeking a skilled Client Relations Coordinator to provide exceptional customer service and manage client relationships in Halifax. **Key Responsibilities** * Respond to client inquiries and resolve customer complaints in a timely and professional manner * Provide...

  • Client Relations Liaison

    2 weeks ago

    Halifax, Nova Scotia, Canada beBee Professionals Full time

    Client Relations Coordinator Job Description **About the Role** beBee Professionals is seeking a skilled Client Relations Coordinator to provide exceptional customer service and manage client relationships in Halifax. **Key Responsibilities** * Respond to client inquiries and resolve customer complaints in a timely and professional manner * Provide...

  • Client Relations Liaison

    2 weeks ago

    Halifax, Nova Scotia, Canada beBee Professionals Full time

    Client Relations Coordinator Job Description **About the Role** beBee Professionals is seeking a skilled Client Relations Coordinator to provide exceptional customer service and manage client relationships in Halifax. **Key Responsibilities** * Respond to client inquiries and resolve customer complaints in a timely and professional manner * Provide...

  • Executive Assistant

    2 weeks ago

    Halifax, Nova Scotia, Canada Meridia Recruitment Solutions Full time

    Job Summary:Meridia Recruitment Solutions is seeking a highly skilled and experienced Executive Assistant to support the dynamic team at Indigenous Treaty Partners. As an Executive Assistant, you will play a crucial role in providing administrative support to the Founding Partners, ensuring the smooth operation of the executive office, and contributing to...

  • Executive Assistant

    2 weeks ago

    Halifax, Nova Scotia, Canada Meridia Recruitment Solutions Full time

    Job Summary:Meridia Recruitment Solutions is seeking a highly skilled and experienced Executive Assistant to support the dynamic team at Indigenous Treaty Partners. As an Executive Assistant, you will play a crucial role in providing administrative support to the Founding Partners, ensuring the smooth operation of the executive office, and contributing to...

  • Executive Assistant

    2 weeks ago

    Halifax, Nova Scotia, Canada Meridia Recruitment Solutions Full time

    Job Summary:Meridia Recruitment Solutions is seeking a highly skilled and experienced Executive Assistant to support the dynamic team at Indigenous Treaty Partners. As an Executive Assistant, you will play a crucial role in providing administrative support to the Founding Partners, ensuring the smooth operation of the executive office, and contributing to...

  • Indigenous Employment Liaison

    1 week ago

    Halifax, Nova Scotia, Canada Clearwater Seafoods Full time

    Clearwater Seafoods Indigenous Employment AmbassadorAbout the Role:We are seeking an experienced and passionate Indigenous Employment Ambassador to join our team at Clearwater Seafoods. As a key member of our Indigenous Relations team, you will play a critical role in developing and implementing strategies to attract and retain Mi'kmaq people in our...

  • Indigenous Employment Liaison

    1 week ago

    Halifax, Nova Scotia, Canada Clearwater Seafoods Full time

    Clearwater Seafoods Indigenous Employment AmbassadorAbout the Role:We are seeking an experienced and passionate Indigenous Employment Ambassador to join our team at Clearwater Seafoods. As a key member of our Indigenous Relations team, you will play a critical role in developing and implementing strategies to attract and retain Mi'kmaq people in our...