Program Support Assistant

3 weeks ago


Kitchener, Canada Lutherwood Full time

LUTHERWOOD IS DEDICATED TO SUPPORTING COMMUNITIES WHERE EVERYONE EXPERIENCES MENTAL WELLNESS, OPPORTUNITIES FOR EMPLOYMENT, A PLACE TO CALL HOME, AND A SENSE OF BELONGING.

To better serve the diversity of our community, Lutherwood is committed to embedding anti-racist, anti-oppressive practices, and perspectives into the fabric of our organization. We have implemented mandatory antiracism training, we are actively building safe spaces to host brave conversations for learning, and we are fostering a culture of belonging for all, but especially BIPOC, 2SLGBTQIA+, historically and presently marginalized individuals and communities.

**There is one contract Student Program Support Assistant position available starting on June 03, 2024, and ending on August 10, 2024, working 30 hours per week.**

**Your Role**:
Undertakes various program support duties within Safe Haven Youth Services as assigned, maintaining a safe and caring environment. Implements and supports the implementation of day and evening programs.

**Tasks**:
Client Service:

- Supervises and supports youth, monitoring behavior and ensuring continuity of goals and objectives of the program.
- Follows schedules, location, and practices of the program.
- Reports on client crisis situations.
- Participates with clients in activities such as housekeeping and meal preparation.
- Accompanies clients to appointments and community events.
- Communicates relevant client information to supervisor and team members.
- Acts as a role model for clients.
- Reports clients’ medical needs.
- Attends program meetings and ensures timely communication.

Administration:

- Completes required documentation and paperwork.
- Responds to telephone enquiries, recording and delivering telephone messages, updating communication logs and other communication processes.
- Participates in supervision.
- Completes time sheets and keeps supervisor informed of availability.

**Your Talents and Experience**:
**What’s in it for you?**
- Note: most new team members will start between the starting salary and the mid-point of the range.
- **Job Band Student $16.55**:

- A positive work culture, inclusive workplace policies, and employee wellness initiatives.
- Eligible to join the HOOPP defined pension plan on a voluntary basis, effective July 7, 2024.
- 3 Weeks paid vacation (pro-rated to start date and hours for position; accumulated bi-weekly) + 15 hours of personal time per year.
- Paid sick time (pro-rated to start date and hours for position; accumulated monthly) to a maximum of 300 hours.
- 11 paid holiday benefits per year plus a floater day.
- Access to our Employee and Family Assistant Program (no cost).
- Discounted GRT passes through membership with TravelWise.
- Employee Referral Incentive Program.
- Agency Orientation and Training modules.
- Professional development and tuition reimbursement opportunities.
- Responsive Leadership Training Program (leadership positions only).
- Staff appreciation events.

**This is an internal and external posting.**

Lutherwood requires all employees to obtain a Police Vulnerable Sector Check prior to commencing employment. We require certain positions to obtain a Medical Certification.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you don't have every single requirement and the exact level of experience listed in our description, but the skills and experience needed for the role still resonate with you, please consider applying.


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