Asst. Store Manager

3 months ago

Truro, Canada Home Hardware Building Centre Full time

Home Hardware is not just Canada’s largest independent hardware and building supplies retailer, we’re also home to a supportive workforce dedicated to helping all our customers with quality products and exceptional service. Every Home Hardware store is a local, family-owned business.

We currently have an opening for an Assistant Store Manager, for our Truro and area store. The assistant store manager is generally responsible for assisting with the day-to-day operations of the store as assigned by the owner or manager. These duties commonly include supervision of personnel, serving as store manager in absence; helping to meet sales and financial objectives, including advertising and promotions planning; working on special projects; supervising inventory, merchandising, pricing; and facilitating communications between management and employees.

DUTIES / RESPONSIBILITIES:
**Sales and Service Leadership**

Conduct and document regular coaching sessions with direct reports, a minimum of once per month.

Work to continually improve coaching skills by reviewing performance data, discussing strengths and improvement opportunities with direct reports, and agreeing on next steps.

Facilitate staff meetings and training.

Find opportunities to recognize staff for their contributions

Manage the New Employee Orientation Program for new direct reports

Serve as manager in manager’s absence.

Hire and develop new talent with your assigned department(s).

Advise store manager well in advance of need for increase or reduction in sales personnel.

Develop promotions to enhance sales performance.

Suggest rule or policy changes to store manager when you think such changes would improve efficiency, morale, operations, profits, sales, etc.

Ensure that the sales floor and sales staff are ready for all promotions.

Understand and lead the Power Aisle Merchandising Program as well as other merchandising techniques that produce the highest possible level of sales.

Ensure that end-caps and feature displays are properly merchandised, maintained, and changed on a timely basis.

Work on additional duties and assignments as assigned by management.

Complete the Manager Learning Plan in The Expert Zone, including all Get Managing courses

**Employee Experience**

Manage the employee review process for all direct reports, which includes target setting, mid-year reviews and year end reviews.

Schedule your week to ensure all direct reports are supported and feedback can be provided on their performance

Identify development opportunities for direct reports and ensure that an ongoing training schedule is in place to support their efforts

Be responsive to employees who have questions and/or comments about their job responsibilities.

Resolve employee complaints and problems.

Take appropriate disciplinary action(s) and record when employees are guilty of violating company rules and/or policies.

Encourage employees to share their ideas and suggestions.

**Customer Experience**

Establish work schedules of full
- or part-time sales personnel.

Ensure the store is always clean and ready for customers. Implement a schedule to ensure the cleanliness of the store

Implement and maintain the Eye of the Customer program

Greet and assist customers on the sales floor.

Maintain good customer service through your presence on the sales floor by making effective use of your knowledge of products, projects, and services. Set a good example for other employees through your ability and desire to assist customers and to maximize sales.

Resolve customer claims and/or complaints in a manner that is timely, courteous, and discreet.

Operational Effectiveness

Ensure that store fixtures, POS system, and other equipment are in proper condition to meet the stores operational needs.

Identify current or foreseen operating situations and inform store manager in a timely manner to facilitate a solution.

Understand the POS system and procedures related to purchases.

Help lead the introduction of the upcoming new POS system

**Risk Management**

Be an expert in Health and Safety procedures relating to the retail staff

Complete all relevant courses in Systems 24/7

Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense.

Report any potential hazards and unsafe behavior to management to have the situation corrected.

Lead the activities of direct reports to reduce shoplifting Act, consistent with company policy, to address and discourage it.

Be familiar with video surveillance equipment and liaise with police to provide evidence

**Personal Development**

Leading by example, complete all courses in the Expert Zone and Systems 24/7

Attend trade shows and Homecoming events as appropriate.

**Qualifications**:

- POS experience
- Retail management background
- Strong team management skills
- Excellent customer service abilities
- Proficiency in pricing strategies
- Negotiation skills
- Recruit

  • Assistant Store Manager

    6 months ago

    Truro, Canada Warehouse One - The Jean Store Full time

    **Assistant Store Manager** **Truro, NS** As an Assistant Store Manager with Warehouse One, you can make a direct impact in your store’s success! In this role, you get the opportunity to model outstanding customer service, take ownership in your store’s sales performance and operations, and coach team members to be their best. **What’s in it for...

  • Store Manager

    7 months ago

    Truro, Canada Cleve's Sporting Goods Full time

    Cleve’s Source for Sports has been locally owned and operated for over 75 years and we are looking to grow our team! Our Truro retail store is currently seeking a results-driven Store Manager to help lead operational activities and store staff. Full time position is available immediately. The Store Manager will work closely with the District Manager in...

  • Store Manager

    2 months ago

    Truro, Canada Ricki's Full time

    **RICKI’S** **STORE MANAGER** **TRURO MALL - TRURO, NOVA SCOTIA** **FULL TIME** As a Store Manager with Ricki’s you’ll be responsible for leading all aspects of your store’s business. Through attracting, leading and developing a strong team of fashion lovers, our Store Managers drive business results by ensuring an amazing customer experience in...

  • Assistant Store Manager

    2 months ago

    Truro, Canada Ricki's Full time

    **RICKI’S** **ASSISTANT STORE MANAGER** **TRURO MALL - TRURO, NOVA SCOTIA** **FULL TIME** As an Assistant Store Manager with Ricki’s you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. You will use your creativity and understanding of current styling trends, visual merchandising techniques...

  • Assistant Store Manager

    7 months ago

    Truro, Canada Kal Tire Full time

    **Assistant Store Manager** **Role Description** At Kal Tire, we're excited to welcome an Assistant Store Manager to our team in Truro, NS. Reporting to the Store Manager, you'll play a pivotal role in the day-to-day operations of the store. We value diversity and are committed to fostering an inclusive environment where all individuals are respected and...

  • Store Manager

    4 months ago

    Truro, Canada CFS - Clarence Farm Services Full time

    **Job Types**: Full-time, Permanent Additional pay: - Bonus pay - Overtime pay **Benefits**: - Casual dress - Dental care - Disability insurance - Extended health care - Life insurance - On-site parking - RRSP match - Store discount - Vision care Schedule: - Monday to Friday - Weekends as needed **Education**: - Secondary School...

  • Department Store Manager

    3 weeks ago

    Truro, Nova Scotia, Canada PetSmart Full time

    About PetSmartWe're a community of pet lovers who share a passion for providing exceptional experiences for our customers and their pets. Our stores offer a wide range of products and services to help pet owners care for their furry friends.Job DescriptionSales Floor ManagerWe're seeking a Sales Floor Manager to lead our team in creating an engaging shopping...

  • Retail Store Manager

    4 weeks ago

    Truro, Nova Scotia, Canada AA Wearhouse Full time

    Job DescriptionWe are seeking a highly motivated and experienced Retail Store Supervisor to join our team at AA Wearhouse.Key Responsibilities:Assign sales floor staff to duties, ensuring efficient store operations and providing excellent customer service.Authorize payments by cheque, managing financial transactions accurately and efficiently.Order...

  • Store Driver

    2 months ago

    Truro, Canada CARQUEST Canada Ltd. Full time

    **What is a Store Driver?** Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified. **Primary...

  • Store Clerk

    8 months ago

    Truro, Canada Nova Scotia Liquor Corporation (NSLC) Full time

    We are looking to fill **Casual Store Clerk **positions at our **Truro locations **NSLC locations. **Be Part of Something Good** Casual Store Clerks are responsible for providing high quality customer service, effectively handling transactions, ensuring our mandate to manage safe and responsible sale of beverage alcohol and cannabis is adhered to, and...

  • Store Operations Administrator Ft

    6 months ago

    Truro, Canada Atlantic Superstore Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

  • Manager

    3 months ago

    Truro, Canada Mel's Enterprises Inc. Full time

    **Job Title**: Manager/Assistant Manager - Gas Convenience Store **Company**: Mel’s Enterprises **Location**: Truro, NS **About Us**: Mel’s Enterprises is a locally owned and operated business in Truro, NS. We run a busy gas station and convenience store, offering exceptional service to our community. We're seeking a dynamic, organized, and motivated...

  • Replenishment Manager

    7 months ago

    Truro, Canada Michaels of Canada, ULC. Full time

    Store - TRURO, NS Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service. Major Activities Assist Store Manager in leading and managing adherence to...

  • Assistant Manager

    6 months ago

    Truro, Canada Circle K Full time

    Store 6002083: 86 Connector Road, Truro, Nova Scotia B2N 5B6 **Assistant Manager** **As an Assistant Manager, you will enjoy**: - ** Medical, Vision, Dental, & Life Insurance/long term Disability**: - ** Large, stable employer**: - ** Opportunities for fast career advancement**: - ** Training and development**: - ** Task variety**: - ** Weekly...

  • Framing Manager

    8 months ago

    Truro, Canada Michaels of Canada, ULC. Full time

    Store - TRURO, NS Lead and coach a team of framers who focus on building customer relationships while creating a framing solution for their art. Drive custom framing sales. Assist customers in creating a memorable framing solution for their art. Major Activities Assist Store Manager in leading and managing adherence to Standard Operating Procedures...

  • Shift Manager

    2 months ago

    Truro, Canada Ricki's Full time

    **RICKI’S** **SHIFT MANAGER** **TRURO MALL - TRURO, NOVA SCOTIA** **PART TIME** As a Shift Manager with Ricki’s you’ll be responsible for creating an exceptional brand experience for our customers shopping with us in store. As a member of the management team you will help to lead all aspects of the store’s business and support day to day...

  • Retail Department Manager

    2 weeks ago

    Truro, Nova Scotia, Canada PetSmart Full time

    About Our StoreWe're passionate about providing an exceptional customer experience at our stores. As a Retail Department Manager, you'll play a crucial role in ensuring the smooth operation of our store, from motivating associates to maintaining the right product on the floor.Our TeamsAssociate Leadership: You'll lead a team of passionate pet lovers who are...

  • Total Loss

    6 months ago

    Truro, Canada Walmart Canada Full time

    **Position Summary... **:To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales. **What you'll do...**: 1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management...

  • Replenishment Manager, Nights

    6 months ago

    Truro, Canada Atlantic Superstore Full time

    All referred applicants must first be submitted through Workday by a current Loblaw Colleague._ Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment...

  • Retail Assistant Manager

    6 months ago

    Truro, Canada maurices Full time

    **Brand Overview**: As a hometown specialty retailer, maurices is deeply committed to bringing affordable, versatile, and flattering fashion to small towns across North America. We inspire women of all ages to look and feel their best - just as they are. With 900+ stores, we've earned our reputation as a leader in hometown fashion. The true secret to our...