Taylor Toyota Sales Floor Manager
6 months ago
**About Us**:
For over 40 years, Taylor Toyota has stood as a beacon of trust and family values in Southern Saskatchewan. As a family-owned and operated business, we've cultivated a legacy of delivering the highest quality automobile goods and services. At Taylor Toyota, we are not just a dealership; we are a one-stop destination for all things Toyota. From service, parts, and collision repair to boasting the largest selection of new and pre-owned Toyotas in the region, we pride ourselves on our commitment to excellence.
Our showroom is a testament to our dedication, always showcasing the latest models to provide our customers with the best selection. With our innovative Taylor Your Way initiative, we redefine the vehicle purchasing experience. We understand that our customers have unique schedules, needs, and lives, and we tailor the buying process to their individual preferences.
**Position Overview**:
**Responsibilities**:
1. Empowerment and Team Leadership:
- Empower and motivate the sales team, fostering a positive and collaborative work environment.
- Provide ongoing support to individuals, understanding and addressing their struggles, and promoting personal and professional growth.
2. Sales Strategy:
- Work closely with the sales team, providing guidance and support in navigating customer interactions and closing deals effectively.
- Develop and implement empowering sales strategies to achieve and exceed dealership sales targets.
- Conduct insightful and target-oriented daily morning meetings to set clear objectives, share market insights, and motivate the team for success.
- Facilitate end-of-day meetings to review achievements, address challenges, and identify opportunities for skill improvement, ensuring continuous growth and success.
3. Customer Satisfaction:
- Ensure exceptional customer service by maintaining a customer-centric approach within the sales team.
- Address customer concerns and inquiries promptly and professionally, turning challenges into opportunities.
4. Talent Development:
- Recruit, train, and mentor Product Advisor to enhance their skills, acknowledging individual strengths, and supporting them in overcoming challenges.
- Create a culture of continuous learning and improvement.
5. Market Knowledge:
- Maintain professional and technical knowledge by staying current with supply and demand, changing trends, economic indicators, and competitors.
**Sales Floor Manager Top Skills & Proficiencies**:
- Meeting Sales Goals
- Negotiation
- Sell to Customer Needs
- Motivation
- Sales Planning
- Build Relationships
- Coaching
- Manage Processes
- Market Knowledge
- Develop Budgets
- Staffing
**Qualifications**:
- Proven experience in automotive sales management.
- Excellent leadership and communication skills.
- Strong understanding of sales techniques, strategies, and market dynamics.
- Ability to analyze sales data and implement improvements.
- Customer-focused mindset with a commitment to satisfaction.
- Proficient in Microsoft Office Suite and dealership management systems.
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