Bartender/server

6 months ago

Toronto, Canada Tipsy Moose Pub Full time

We are looking for someone to join our team at Tipsy Moose Pub

Offering a position for both full time and part time availability to come on our team as a Bartender and Server. You'll get the opportunity to hone your customer service skills and engage with the friendly regulars of our Pub. Also an amazing opportunity to make some good tips as our customers are extra generous now due to the hardships we faced through the pandemic.

Essential Functions
- Provide exceptional hospitality to guests and coworkers as prescribed in Our Service System(OSS)
- Accurately follow recipes for all beverages; must have thorough knowledge of all beverage offerings and prices
- Provide prompt and consistent bar service to guests and servers throughout the cruise
- Set up and break down bar - stock and restock bar according to prescribed par specifications;clean bar thoroughly in accordance with standard operating procedures
- Maintain the cleanliness and safety of the bar and all common areas and service stations;clean glasses, utensils, bar equipment, bar tops, refrigerators, and all other equipment and work areas
- Accurately charge guests for onboard purchases; enter order into the point of sale system,collect payment and return all change
- Provide information to guests including beverage and food menu descriptions, entertainment options, cruise route and points of interest.

Additional Responsibilities
- Be prepared to begin work at scheduled time.
- Maintain uniform and personal grooming in compliance with appearance standards
- Other duties as assigned by the manager or supervisor on duty.

Accountabilities

The successful bartender will personally contribute to the unforgettable guest experience, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be measured by evaluation of drink ticket times, guest and mystery shopper satisfaction surveys, departmental tests, and management evaluation.

Job Specifications / Qualifications
- At least two (2) years of previous bartending experience required
- High School Diploma (or GED or High School Equivalence Certificate) preferred
- Smart Serve Certification required
- Energetic and enthusiastic personality essential
- Must be able to effectively understand and convey written and verbal information to guests and coworkers
- Must have comprehensive knowledge of beverage recipes
- Basic computer skills are required
- Must possess a service orientation - actively looking for ways to help others
- Will work for extended periods of time without sitting
- Required to lift heavy items such as liquor boxes and ice bins up and down stairs
- Responsible for bar till; proper cash handling is required
- Will be required to be available for work on all major holidays
- Must be 18 years of age or older

**Job Types**: Full-time, Part-time

Schedule:

- Evening shift
- Monday to Friday
- Morning shift
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- Bartending: 2 years (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

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