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Network Specialist

4 weeks ago

Surrey, Canada Kwantlen Polytechnic University Full time

Employee Group:
**Support Staff (BCGEU)**
- Hours of Work (BCGEU):
**9:00am-5:00pm**
- # of openings:
**1**
- Hours Per Week (BCGEU):
**35**
- Pay Level:
**12 - BCGEU Pay Grid**
- Days of Work (BCGEU):
**Monday, Tuesday, Wednesday, Thursday, Friday**
- Employment Type:
**Permanent Full Time**
- Internal Closing Date:
**March 12, 2023**
- Travel Frequency:
**Occasional travel between campuses is required.**
- External Closing Date:
**Open Till Filled**
- Competition ID:
**2299**

**Kwantlen Polytechnic University**

KPU offers all learners opportunities to achieve success in a diverse range of programs that blend theory and practice, critical understanding, and social and ethical awareness necessary for good citizenship and rewarding careers. KPU strives to implement initiatives that will attract, support, engage, and retain KPU’s people and create an environment where all employees see themselves as contributing to student learning.

**JOB OVERVIEW: NETWORK SPECIALIST**

Reporting to Manager, Network Operations, this position is responsible for to provide technical support in the administration of the University’s computer/network systems.

**EDUCATION AND EXPERIENCE**
- Completion of a university degree in computing/networking studies, supplemented by 3 years progressive experience (or an equivalent combination of education i.e. diploma in computing/networking, industry recognized certifications, and experience)
- Minimum of 3 years’ experience in identifying, analyzing, diagnosing and resolving network/system and telecommunication problems.
- Good understanding of provisioning accounts and resource access in Active Directory, Office 365, and local computer accounts.
- Good understanding of Exchange Administration and Outlook client support, also SharePoint site, workflow and library development will be a strong asset.
- Thorough knowledge of Active Directory User and Group administration.
- PowerShell scripting expertise is an asset
- Thorough knowledge of computer/network system and telecommunication operations, including the ability to quickly grasp new concepts using new technologies.
- Good understanding of Data Centre and Communication Room Operations.
- Knowledge of telecommunication systems that includes MS Teams, Telax, VoIP and other voice processing systems.
- Good understating of Cherwell day to day incident and problem management administration
- Troubleshoot telecommunication systems for voice reliability and system errors.
- Good understanding of Microsoft Windows operating systems will be a strong asset.
- Good understanding of Information Security best practices is essential.
- Coordinate and perform the day to day telephone/voice system/account administration in MS Teams

**QUALIFICATIONS**
- Excellent time and task priority management is essential.
- Excellent technical written & documentation skills are essential.
- Good verbal, communication and well developed interpersonal skills are essential.
- Proven ability to deal effectively with others and to handle unusual or unexpected situations.
- Ability to work under mínimal supervision, under own initiative and as an effective team member.
- Ability to independently organize work to achieve predetermined goals and meet deadlines.

**click **here** for a more detailed job description**

**Does this role sound like it was made for you, yet you don’t check every box?**

We at KPU understand that experiences and qualifications may look differently for everyone and, if this job description is of interest to you, we encourage you to apply.

**Note to Applicants**:
We thank all applicants for their interest in employment with KPU. Only those selected for an interview will be contacted.

Kwantlen Polytechnic University is committed to protecting the safety and welfare of employees, students, and the general public, and upholding the reputation and integrity of the University. For this reason, final applicants will be asked to undergo a background check.

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