Bilingual Business Service Associate

1 month ago

Québec, Canada Canada Life Assurance Company Full time

**Job Description**:
As a Business Service Associate, working closely with the regional vice-president and director, Independent Distribution, you will provide service to clients located throughout Québec. You will join a team of sales and service colleagues who collaborate very closely across multiple office locations; this partnership and team mentality contributes to the overall brand experience, and satisfaction of our clients.

**What you will do**
- Offer exceptional brand experience and place customer at the centre of all we do, striving for service excellence.
- Offer customized reporting capabilities; differentiating and anticipating the needs of clients.
- Acquire strong technical understanding and knowledge of internal and end-client administration systems/platforms/tools.
- Contribute to annual and quarterly business plans and establish realistic sales and process goals to achieve success.
- Collaborate with sales, operations, and peer service teams to achieve shared objectives, improve productivity, and process efficiency
- Travel, which will be required from time to time

**What you will bring**
- A personality and attitude that make you highly adaptable, proactive and driven to be your best
- 2 years of experience in a client service role
- Exceptional customer service skills
- Ability to build strong relationships
- Ability to drive results and innovation
- Excellent verbal & written communication skills
- Strong attention to detail
- Organizational & time management skills
- Proficiency in using the Microsoft Office Suite and Salesforce
- Strong willingness to collaborate
- Desire to teach and train others
- Hold a valid driver's license
- Ability to travel throughout an assigned region using your own means of transportation

**Be your best at Canada Life

Being a part of Canada Life means you have a voice. This is a place where your unique background, perspectives and talents are valued, and shape our future success.

You can be your best here. You’re part of a diverse and inclusive workplace where your career and well-being are championed. You’ll have the opportunity to excel in your way, finding new and better ways to deliver exceptional customer and advisor experiences.

***

Together, as part of a great team, you’ll deliver on our shared purpose to improve the well-being of Canadians. It’s our driving force. Become part of a strong and successful company that’s trusted by millions of Canadians to do the right thing.
- Canada Life serves the financial security needs of more than 13 million people across Canada, with additional operations in Europe and the United States. As members of the Power Financial Corporation group of companies, we’re one of Canada’s leading insurers with interests in life insurance, health insurance, investment and retirement savings. We offer a broad portfolio of financial and benefit plan solutions for individuals, families, businesses and organizations._
- We are committed to providing an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee _
- has the opportunity to_
- reach their potential._

**_
Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted_**.

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