Claims Assessor
3 weeks ago
**Job Description**:
Are you a people person with a knack for providing excellent customer service? Are you interested in working in a multilingual and friendly environment that encourages personal and professional development? We would love to meet you
The Property & Casualty team is responsible for assisting clients through the claims process from claim opening to claim settlement for Purchase Security, Extended Warranty and Auto Rental Collision/Loss Damage insurance coverages. If you have a strong inclination for Customer Experience, this could be the opportunity for you.
**What are the main responsibilities?**
- Reporting to the Team Leader - Property & Casualty, you will be an ambassador for Global Excel as you evaluate and enforce claim benefits and limitations based on a comprehensive understanding of the applicable policy wording, client culture and intent.
- You will contribute to cost containment efforts by validating claims for authenticity and investigating legitimacy of documentation received to direct the claim to the appropriate process or outcome.
**What skills and experience are we looking for?**
- Motivated by delivering best in class customer experience;
- College diploma or equivalent, with 1 or more years of customer service experience;
- Excellent verbal and written communication skills in English and French; (**this is an absolute requirement**)
- Strong decision-making and organizational skills;
- Autonomous, professional and detail-oriented;
- Knowledge of claims assessment is an asset;
We offer you:
- Competitive vacation package;
- An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;
- A flexible and supportive work environment offering several benefits such as on-call doctors, on-site Bistro, and much more;
- A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as “lunch-and-learns” on various topics linked to health and wellness;
- Many opportunities for advancement, development and financial assistance to employees who wish to continue their education.
**To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website**:
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